Business Strategy & Intelligence Manager

Bank of AmericaJacksonville, FL
Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This role will be responsible for leading or collaborating on key strategic initiatives and cross-functional projects across multiple organizations. Initiatives span strategic direction, digital and platform capabilities, client experience, associate experience, and program design. The role will lead and manage multiple projects and priorities at the same time, including program design, analysis, deliverables, communications, and deployment. The ideal candidate will demonstrate a strong combination of strategic thinking, tactical planning, and project management skills along with the ability to lead and influence project teams without direct management. The role requires the ability to develop strong partnerships and coordination with business partners and key functional areas in Consumer, Specialized Consumer Client Solutions, and the Financial Center.

Requirements

  • 10+ years of business experience with strong tangible results
  • Program management experience, with excellent project management skills
  • Business acumen with proven ability to leverage expertise with credibility and impact
  • Experience in developing and implementing growth strategies
  • Experienced in analyzing and interpreting data, high-level of comfort in metrics and reporting
  • Ability to develop and maintain strong relationships across the organization and drive consensus
  • Comfortable presenting to and interacting with senior leadership
  • Outstanding communication and presentation skills. Must be able to leverage data to concisely articulate observations, identify opportunities for improvement, propose solutions to executive stakeholders, and monitor results
  • Strong proficiency with Microsoft PowerPoint, Excel, and Office suite
  • Thrives in working in a fast-paced, collaborative environment
  • Knowledge of BAC product, services, resources, and tools

Nice To Haves

  • BS/BA degree or equivalent work experience
  • Attention to Detail
  • Critical Thinking
  • Customer and Client Focus
  • Prioritization
  • Risk Management
  • Active Listening
  • Coaching
  • Collaboration
  • Performance Management
  • Planning
  • Business Case Review
  • Change Management
  • Conflict Management
  • Process Mapping
  • Project Management

Responsibilities

  • Working with leadership to develop strategic direction and implementation plan
  • Support and elevate processes driven by leadership
  • Leveraging and amplifying existing partnership integration across the enterprise
  • Partner to drive channel integration to deliver products, programs and services to teammates and clients
  • Represent the strategic direction in discussions with leaders and support partners on key initiatives and outreach approaches
  • Evaluate program performance, proactively identify opportunities for enhancements, and design and implement solutions

Benefits

  • access to paid time off
  • resources and support to our employees
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