Business Strategy & Init Mgr - ATM Channel Management

Bank of America•Charlotte, NC

2d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for supporting the development and execution of strategic initiatives and/or processes aligned to priorities within a functional area and/or business. Key responsibilities include defining, developing, executing, monitoring, and/or refining strategic initiatives and processes in close collaboration with key stakeholders and internal partners. The Business Strategy & Initiatives Manager will be responsible for driving design and management for strategic initiatives that impact the Financial Center and ATM network. This role will manage the relationship for initiatives, many of which are owned or managed outside of FCAMS. The ideal candidate will demonstrate strong process analysis skills, resourcefulness, and the ability to manage multiple workstreams simultaneously. This role requires strong communications skills and partnership with business partners, subject matter experts and stakeholders to meet deadlines and deliver high quality project results. The ideal candidate will demonstrate the ability to prioritize multiple projects without direct management. This role requires the ability to develop strong partnerships and coordination with business partners in Enterprise Transaction Services, Client Protection and other lines of business including, Technology and Finance. Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals. Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement. Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions. Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues. People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance. Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions. Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization. Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Requirements

5+ years experience building strategic relationships with key business partners such as Technology and Enterprise Transaction Services to ensure financial center business initiatives are met
Strong business, operational, and procedural knowledge of a financial center
Leadership experience
Ability to work effectively under pressure and time constraints
Ability to adjust rapidly to changing demands and priorities
Ability to manage multiple priorities simultaneously & work independently
Organized and professional with an ability to work with business partners to meet deadlines

Nice To Haves

Bachelor's Degree or equivalent/MBA preferred

Responsibilities

Builds and/or executes business initiatives and/or processes, while partnering with stakeholders and partners
Solves complex problems and delivers on business initiatives and processes by applying subject matter expertise and technical knowledge of the business
Engages with key stakeholders, partners, and business leadership to deliver on business objectives
Performs analytics, assessments, and/or interpretation of data and/or information to identify business opportunities, derive insights, and measure outcomes
Develops strategic and tactical plans to drive progress towards business goals and objectives
Leads project management routines with work team including line of business, support, and technology partners to ensure effective and timely execution
Develops initiative materials, including leadership presentations, process and procedure documents, detailed timelines and implementation plans, readiness materials and technology requirements
Leverages data analysis to derive relevant findings and utilize to develop and support solutions and process improvements
Coordinates stakeholder, leadership, and governance reviews
Drives initiative implementation and communications working with partners and front-line leaders
Develops and manage project plans, agenda planning and program timelines to ensure deadlines are met and projects remain on track