Business Strategy and Planning, Officer

State Street • Burlington, MA

2d

About The Position

The Business Strategy and Planning, Officer plays a critical role in the day‑to‑day operations, reporting, and communications for the Global Client Implementation (GCI) organization. This role sits at the intersection of content, business management, and execution, supporting the Chief Administrative Officer (CAO) for GCI.

Requirements

• Bachelor’s degree or equivalent experience in Business, Project Management, Data Analytics, Finance, or a related field
• 3+ years of experience in business management, consulting, operations, or financial services
• Advanced Excel and PowerPoint skills
• familiarity with AI‑enabled productivity tools (e.g., Copilot)
• experience with reporting tools and dashboards preferred
• Excellent interpersonal, organizational, and communication (verbal and written) skills
• Strong critical thinking, problem solving, and decision-making skills with a high degree of attention to detail
• Ability to adapt to shifting priorities, meet deadlines and effectively execute in a fast paced environment

Responsibilities

• Support the GCI CAO in managing key business management processes and reporting for the global organization, including headcount, financials, dashboards, scorecards, and executive-level summaries
• Support governance routines (e.g., business reviews, risk forums, audit tracking)
• Coordinate across teams for content creation for senior forums, leadership updates, and cross‑functional communications
• Act as a trusted partner to the GCI CAO helping drive follow‑through on commitments, decisions, and action items
• Own the implementation communication plan and manage the execution (e.g. SharePoint management, Viva posts)
• Contribute to initiatives that promote employee engagement, learning, and cultural initiatives within the GCI organization
• Drive continuous improvement in global business management processes, leveraging tools, templates, and automation where appropriate
• Leverage AI tools (including Copilot) to improve reporting efficiency, insight generation, and content quality
• Support ad hoc strategic initiatives and projects as needed

Benefits

• our retirement savings plan (401K) with company match
• insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
• paid-time off including vacation, sick leave, short term disability, and family care responsibilities
• access to our Employee Assistance Program
• incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
• eligibility for certain tax advantaged savings plans
• inclusive development opportunities
• flexible work-life support
• paid volunteer days
• vibrant employee networks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree