Business Strategy Analyst Senior - P&C Distribution and Service

USAA•San Antonio, TX

2d•$103,450 - $197,730•Hybrid

About The Position

As a dedicated Business Strategy Analyst Senior for D&S within P&C, you will utilize quantitative and qualitative analysis to provide thought-leadership on evolving industry trends, market developments, USAA's strategic direction, regulatory environment, and macroeconomic trends for the business unit. Provides insights and information-based context for key stakeholders in the business unit to effectively manage, influence, and impact line of business strategy. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week.

Requirements

Bachelor's degree in Business, Science, Finance, Economics or related field; OR 4 additional years of relevant education and/or experience.
6 years of data and/or analytics or strategy consulting experience; OR a minimum of 4 years of data and/or analytics or strategy consulting experience and up to 2 years of progressive functional business relevant experience for a total of 6 years combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 4 years of experience in data and/or analytics or strategy consulting.
Experience identifying business needs and managing strategic plans driven by qualitative/quantitative analysis and market insights.
Demonstrated experience using data analytics to formulate data-driven insights and influence business decisions.
Experience performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics).
Demonstrated experience in project management.

Nice To Haves

3 or more years’ Property & Casualty Insurance or consumer complaint reporting experience.
Strong data manipulation skills with one or more programming languages (for example, Python, R, SQL).
Experience developing business deliverables that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Sigma, SAP Business Objects, Snowflake, NoSQL, ANSI SQL, or related).
Experience conducting complex root cause analysis, synthesizing insights from large datasets, and using statistical tools and predictive models to uncover opportunities.
Experience evaluating company goals, developing strategic plans to improve business performance, and contributing to business strategy development.
Ability to provide examples of work that demonstrate experience sharing data insights via Tableau or similar platform.
Strong communication skills, including written and verbal, with the ability to effectively communicate with senior executives or entry-level employees.
Strong relationship management and negotiation skills; ability to influence senior leadership and drive business results.
US military experience through military service or a military spouse/domestic partner.

Responsibilities

Collaborates with key stakeholders to identify key business assumptions and hypotheses around line of business strategy.
Continuously refines hypotheses and identifies business questions to explore further.
Facilitates the integration of the analytic strategy and business strategy.
Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience.
Collaborate with key stakeholders to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience.
Applies analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals.
Leverages advanced data-driven problem-solving techniques to manipulate and interpret business results.
Translates findings into insights for strategy management and execution.
Communicates the significance of strategic insights to senior leaders and other key stakeholders to drive business decisions.
May provide guidance and on-the-job training to team members.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.