About The Position

As a dedicated Business Strategy Analyst Senior - AI COE, you will work in the AI Center of Excellence to drive end-to-end AI strategy, enablement, and governance, along with optimizing vendor data. This role is critical in ensuring that our AI initiatives are strategically aligned, effectively governed, and deliver maximum business value. Join us to implement practical AI solutions and advance our organization's data-driven capabilities. Utilizes quantitative and qualitative analysis to provide thought-leadership on evolving industry trends, market developments, USAA’s strategic direction, regulatory environment, and macroeconomic trends for the business unit. Provides insights and information-based context for key stakeholders in the business unit to effectively manage, influence, and impact line of business strategy.

Requirements

  • Bachelor’s Degree in Business, Science, Finance, Economics or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • 6 years of data and/or analytics or strategy consulting experience; OR a minimum of 4 years of data and/or analytics or strategy consulting experience and up to 2 years of progressive functional business relevant experience for a total of 6 years combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 4 years of experience in data and/or analytics or strategy consulting.
  • Experience identifying business needs and managing strategic plans driven by qualitative/quantitative analysis and market insights.
  • Demonstrated experience using data analytics to formulate data-driven insights and influence business decisions.
  • Experience performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics).
  • Demonstrated experience in project management.

Nice To Haves

  • Internal or external strategy / consulting experience
  • Familiarity with the data and analytics / AI domains

Responsibilities

  • Collaborates with key stakeholders to identify key business assumptions and hypotheses around line of business strategy.
  • Continuously refines hypotheses and identifies business questions to explore further.
  • Facilitates the integration of the analytic strategy and business strategy.
  • Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience.
  • Collaborates with key stakeholders to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience.
  • Applies analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals.
  • Leverages advanced data-driven problem-solving techniques to manipulate and interpret business results.
  • Translates findings into insights for strategy management and execution.
  • Communicates the significance of strategic insights to senior leaders and other key stakeholders to drive business decisions.
  • May provide guidance and on-the-job training to team members.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

  • comprehensive medical, dental and vision plans
  • 401(k)
  • pension
  • life insurance
  • parental benefits
  • adoption assistance
  • paid time off program with paid holidays plus 16 paid volunteer hours
  • various wellness programs
  • career path planning
  • continuing education
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