Business Strategy Analyst Senior - AI COE

USAA•San Antonio, NC

18h•Hybrid

About The Position

USAA is seeking a dedicated Business Strategy Analyst Senior within the AI Center of Excellence (COE). This role is crucial for driving end-to-end AI strategy, enablement, and governance, as well as optimizing vendor data. The position focuses on ensuring AI initiatives are strategically aligned, effectively governed, and deliver maximum business value. The analyst will implement practical AI solutions and advance the organization's data-driven capabilities. This role involves utilizing quantitative and qualitative analysis to provide thought leadership on industry trends, market developments, USAA’s strategic direction, regulatory environment, and macroeconomic trends. The insights generated will help key stakeholders manage, influence, and impact line of business strategy. The role offers a flexible work environment requiring 4 days in the office per week and can be based in San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not provided.

Requirements

Bachelor’s Degree in Business, Science, Finance, Economics or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of data and/or analytics or strategy consulting experience; OR a minimum of 4 years of data and/or analytics or strategy consulting experience and up to 2 years of progressive functional business relevant experience for a total of 6 years combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 4 years of experience in data and/or analytics or strategy consulting.
Experience identifying business needs and managing strategic plans driven by qualitative/quantitative analysis and market insights.
Demonstrated experience using data analytics to formulate data-driven insights and influence business decisions.
Experience performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics).
Demonstrated experience in project management.

Nice To Haves

Internal or external strategy / consulting experience
Familiarity with the data and analytics / AI domains

Responsibilities

Collaborates with key stakeholders to identify key business assumptions and hypotheses around line of business strategy.
Continuously refines hypotheses and identifies business questions to explore further.
Facilitates the integration of the analytic strategy and business strategy.
Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience.
Collaborates with key stakeholders to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience.
Applies analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals.
Leverages advanced data-driven problem-solving techniques to manipulate and interpret business results.
Translates findings into insights for strategy management and execution.
Communicates the significance of strategic insights to senior leaders and other key stakeholders to drive business decisions.
May provide guidance and on-the-job training to team members.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.