Business Solutions Consultant Supervisor

Equus•Anaheim, CA

9h•$70,304 - $71,760

About The Position

Equus Workforce Solutions® is a comprehensive provider of workforce development services in North America. Our fifty-plus-year legacy of experience encompasses the development, design and delivery of demand-driven workforce solutions. We are drivers and collaborators for workforce systems change, including adapting to changes in legislation, job seeker demographics and market and industry changes. We do this by integrating data-driven technology, expanding access to services and streamlining partner-supported service delivery.

Requirements

Bachelor's degree in related field preferred; Five years of related experience as well as two years of supervisory experience
Excellent communication and interpersonal skills
Strong management and organization skills
Ability to work with culturally diverse population
Ability to work across all levels of management and staff
Proficiency in Microsoft Office Suite, especially Word and Excel

Responsibilities

Oversee day-to-day operations, ensuring compliance with policies and regulations.
Develop work processes, new hire training plans, schedules, and workflows to meet program performance benchmarks.
Hire, train, schedule, and supervise staff.
Conduct mid-year review and annual performance evaluations, provide coaching, and monthly scorecards to employees.
Monitor program productivity and effectiveness, implementing adjustments and corrective actions to improve efficiency.
Conducts weekly team meetings to support staff coordination and performance.
Actively participates in monthly regional meetings to align with organizational objectives.
Maintains consistent, transparent, and effective communication with staff and peers.
Reviews and evaluates comprehensive service plans to ensure quality and compliance.
Oversees TDS staff to ensure participants’ progress is effectively monitored toward achieving self-sufficiency goals.
Performs additional duties as assigned in support of program operations.