About The Position

We are seeking a Business Solutions Architect who combines strong banking domain expertise with a solid understanding of technology and systems. This is a highly client-facing consulting role where you will serve as a trusted advisor, helping bridge business and technology teams to deliver successful outcomes for our clients. The Business Solutions Architect serves as a strategic and hands-on partner to client business, operations, compliance, and technology teams. This role is responsible for understanding business objectives, analyzing current-state processes, identifying opportunities for improvement, and helping clients navigate complex technology and operational transformations. The ideal candidate brings experience working on banking technology initiatives and can confidently engage stakeholders across varying levels of technical and business sophistication. Success in this role requires strong analytical thinking, excellent communication skills, a consultative mindset, and the ability to translate complex business needs into practical, actionable solutions.

Requirements

  • 5+ years of experience in banking, fintech, consulting, business analysis, business architecture, product delivery, or solution design.
  • Strong understanding of banking operations, workflows, and technology ecosystems.
  • Experience participating in banking technology implementations, platform migrations, integration projects, or transformation initiatives.
  • Proven ability to gather requirements, facilitate workshops, and drive stakeholder alignment.
  • Strong analytical and problem-solving skills with the ability to break down complex challenges and identify practical solutions.
  • Exceptional written and verbal communication skills.
  • Ability to quickly learn client systems, processes, products, and terminology.
  • Strong client-facing consulting skills with the ability to build credibility and trust.
  • Experience supporting technology implementations, platform migrations, or UAT activities within banking or financial services environments.

Nice To Haves

  • Digital banking implementations
  • Treasury management platforms
  • Core banking modernization or conversion initiatives
  • Banking technology implementations
  • Fintech integrations
  • Commercial banking operations
  • Payments and cash management
  • User Acceptance Testing (UAT), business validation, and implementation readiness activities
  • Familiarity with banking platforms such as Fiserv, Finxact, Bottomline, Q2, Savana, or similar solutions.
  • Working knowledge of BSA/AML, OFAC, and related banking regulatory requirements.
  • Experience with Jira, Miro, Lucid, Figma, Visio, or similar collaboration and process-mapping tools.
  • Bachelor's degree in Business, Finance, Information Systems, or a related field.

Responsibilities

  • Serve as a trusted advisor to client stakeholders throughout transformation and implementation initiatives.
  • Build strong relationships across business, operations, compliance, and technology teams.
  • Facilitate discovery sessions, requirements workshops, and solution discussions.
  • Communicate complex concepts clearly to both executive and operational audiences.
  • Challenge assumptions constructively and help stakeholders make informed decisions.
  • Analyze existing business processes, identify inefficiencies, and uncover opportunities for improvement.
  • Lead requirements gathering and documentation efforts, including business requirements, functional specifications, workflows, and process maps.
  • Collaborate with client teams and vendor partners to evaluate solution options and recommend approaches that balance business objectives, scalability, operational efficiency, and regulatory requirements.
  • Assess business impacts associated with new systems, integrations, and technology deployments.
  • Translate complex processes into clear visual and written documentation that supports design, testing, and implementation activities.
  • Support banking technology implementations, platform migrations, and transformation initiatives from discovery through deployment.
  • Lead or support User Acceptance Testing (UAT) efforts, including test planning, test case development, execution coordination, defect management, and business validation activities.
  • Partner with business and technology teams to ensure solutions meet functional, operational, and regulatory requirements prior to production deployment.
  • Help clients navigate organizational change and adoption of new technologies and processes.
  • Monitor implementation outcomes and identify opportunities for continuous improvement following go-live.
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