Business Services Specialist

Maryland Connect

18h • Onsite

About The Position

The Business Services Specialist supports the operational and administrative functions of the Business and Auxiliary Services unit. This position coordinates assists in managing relationships with external business partners that provide services to the campus community and provides project coordination support to ensure the efficient operation of BAS programs benefiting students, faculty, staff, and visitors. Additionally, this position coordinates key auxiliary programs, including campus transportation and vending machine support.

Requirements

• High School Diploma or GED.
• Six years of experience in finance or budget, administrative coordination, operations management, or business services.
• Strong organizational, problem-solving, and time-management skills.
• Excellent written and verbal communication skills.
• Ability to coordinate multiple priorities and work collaboratively across departments.
• Proficiency with Microsoft Office or comparable software systems.
• Experience working in higher education or auxiliary services operations.
• Experience working with external vendors, contractors, or service providers.
• Familiarity with transportation coordination, service operations, or contract monitoring.

Responsibilities

• Support monitoring of contract deliverables and service performance to ensure alignment with institutional expectations.
• Serve as a key liaison between Business and Auxiliary Services and external business partners (e.g., bookstore, dining, vending, transportation, and other contracted services).
• Coordinate communication between campus departments and BAS partners to address operational needs, concerns, or service improvements.
• Assist with coordinating meetings, service reviews, and operational updates with vendors and contractors.
• Assist in maintaining positive working relationships with partners that support campus operations.
• Coordinate day-to-day campus transportation services, including shuttle operations and other contracted transportation programs.
• Serve as the primary departmental contact for transportation vendors and service providers.
• Monitor transportation schedules, service delivery, and service performance to ensure operational effectiveness.
• Respond to transportation service issues and coordinate resolutions with vendors and campus partners.
• Maintain transportation service data, usage reports, and program documentation.
• Coordinate the preparation of journals, purchase requisitions, billing, and reporting.
• Coordinate administrative functions for the Business and Auxiliary Services office, including scheduling meetings, preparing correspondence, and maintaining departmental records.
• Support coordination of departmental projects, initiatives, and operational improvements.
• Maintain organized documentation related to contracts, services, and BAS programs.
• Assist with purchasing processes, invoice tracking, and budget-related documentation as needed.
• Provide customer service and information to campus stakeholders regarding BAS programs and services.
• Assist with special projects and initiatives related to auxiliary services operations.
• Support departmental planning efforts and service improvements.
• Perform other duties as assigned to support the mission and operations of Business and Auxiliary Services.

Benefits

• health insurance options (medical, dental, vision)
• life and disability insurance
• retirement plan contributions
• paid leave
• federal holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED