Business Services Specialist II - Manheim Central Florida

Cox Enterprises • Orlando, FL

2d • Onsite

About The Position

This position supports daily office operations by delivering excellent customer service, providing clerical assistance to staff, maintaining accurate records of business transactions and office activities, and performing basic data entry. The finalized candidate will need to be bilingual and be fluent in speaking Spanish.

Requirements

• High school diploma or equivalent required.
• Prior clerical or administrative experience required.
• Valid driver’s license with a safe driving record required.
• Strong communication and organizational skills with exceptional attention to detail.
• Basic computer and software proficiency required.
• Proven commitment to providing excellent customer service.
• Ability to operate standard office equipment, including copiers and fax machines.
• Ability to sit or stand for extended periods of time.
• Ability to perform repetitive data entry tasks with strong manual dexterity.
• Vision abilities required include close, distance, and depth perception.
• To be employed in this role, you’ll need to clear a pre-employment drug test.
• Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Nice To Haves

• Bilingual (English/Spanish) preferred.

Responsibilities

• Perform sale day administrative duties, including front counter operations, collecting and posting payments, matching titles with invoices and checks, customer service, data entry, filing, and document routing.
• Deliver high‑quality customer service through face‑to‑face and phone interactions by answering questions and providing support.
• Complete basic data entry in the AS400 system and upload digital vehicle images as instructed.
• Prepare, issue, and distribute correspondence, invoices, receipts, checks, and other related documentation.
• Copy data and compile records and reports; accurately sort and file documents.
• Operate standard office equipment such as copiers, scanners, fax machines, and postage machines.
• Answer phones, relay messages, greet customers, and provide assistance as needed.
• Stamp, sort, and route incoming mail, including FedEx packages.
• Prepare and process outgoing mail with appropriate postage; generate FedEx shipping labels and ensure all items are properly packaged, labeled, and addressed.
• Demonstrate a strong commitment to safety by following all safety and health procedures and actively participating in Safety Excellence initiatives.
• Perform additional duties as assigned by management.
• May be required to work overtime (more than 40 hours per week) based on business needs.

Benefits

• Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees