Business Services Specialist II (Manheim)
About The Position
This position provides customer service, clerical assistance to office staff, and maintains records of business transactions and office activities and handles basic data entry. What’s In it for You? Here’s a sneak peek at the benefits you could experience as a Cox employee: A competitive salary. Exceptional work-life balance, flexible time-off policies. Comprehensive healthcare coverage from day one, with multiple options for individuals and families. Generous 401(k) retirement plans a company match. Professional development and continuing education opportunities. Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. Extra perks like pet insurance, employee discounts and much more. Check out all our benefits. What You'll Do: Perform sale day administration functions including front counter, collecting & posting payments, matching titles with invoices and checks, customer service, data entry, filing and routing, etc. Provide quality customer service through face to face and phone support. Answer questions and provide support. Perform basic data entry into the AS 400 computer system and download digital image of vehicles into the system if instructed. Prepare, issue, and send out correspondence, bills, invoices, receipts, checks, or other documents. Copy data and compile records and reports. Sort and file documents. Operate office equipment, such as copier, scanner, postage machine, etc. Answer phones, convey messages. Greet and assist customers. Stamp, sort and route incoming mail and Airborne/FedEx packages and letters. Prepare outgoing mail with sufficient postage and assure daily mail is posted. Prepare Airborne/FedEx labels via computer and printer. Assure items mailed are properly packaged, labeled and addressed, and replenish mail machine postage meter as required. Perform sale day administrative functions including front counter, collecting & posting payments, matching titles with invoices and checks, customer service, data entry, filing and routing, etc. Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. Perform other duties as assigned by management.
Requirements
- HS Diploma or GED
- 1+ years of experience
- Effective communication and organization skills required.
- Requires strong knowledge of Microsoft Word and Excel.
- Strong attention to detail
- Excellent customer service skills (verbal and written)
- Must be able to clear a pre-employment drug test.
- Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Responsibilities
- Perform sale day administration functions including front counter, collecting & posting payments, matching titles with invoices and checks, customer service, data entry, filing and routing, etc.
- Provide quality customer service through face to face and phone support.
- Answer questions and provide support.
- Perform basic data entry into the AS 400 computer system and download digital image of vehicles into the system if instructed.
- Prepare, issue, and send out correspondence, bills, invoices, receipts, checks, or other documents.
- Copy data and compile records and reports.
- Sort and file documents.
- Operate office equipment, such as copier, scanner, postage machine, etc.
- Answer phones, convey messages.
- Greet and assist customers.
- Stamp, sort and route incoming mail and Airborne/FedEx packages and letters.
- Prepare outgoing mail with sufficient postage and assure daily mail is posted.
- Prepare Airborne/FedEx labels via computer and printer.
- Assure items mailed are properly packaged, labeled and addressed, and replenish mail machine postage meter as required.
- Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
- Actively participate in support of all safety activities aligned with Safety Excellence.
- Perform other duties as assigned by management.
Benefits
- A competitive salary.
- Exceptional work-life balance, flexible time-off policies.
- Comprehensive healthcare coverage from day one, with multiple options for individuals and families.
- Generous 401(k) retirement plans a company match.
- Professional development and continuing education opportunities.
- Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
- Extra perks like pet insurance, employee discounts and much more.
- Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
- Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
- health care insurance (medical, dental, vision)
- retirement planning (401(k))
- paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
