Business Services Representative

cargill • Rosser, MB

2d • Onsite

About The Position

This position is in Cargill's Ag & Trading enterprise, where they connect producers and users of grains and oilseeds around the globe through origination, trading, processing, and distribution. They also offer a range of farmer services and risk management solutions. The Business Services Representative will execute a limited scale of customer service activities for a single site team. In this role, you will provide clerical or administrative tasks to help optimize processing complex orders from customers and resolving order or delivery issues.

Requirements

• High school diploma, secondary education level or equivalent.

Nice To Haves

• SAP experience.

Responsibilities

• Perform complex administrative or clerical tasks in support of improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
• Participate in executing customer service strategies.
• Inform customers about order status, invoices and other standard information needed to complete the sale.
• Provide administrative and clerical support to maintaining and updating tools or systems and relationships that supports accurate customer demand forecast, as well as other databases related to shipments and inventory management.
• Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED