Business Services Rep.
About The Position
The role of the Business Services Liaison is to identify job opportunities for participants and match qualified participants with these employment opportunities. This position is responsible for developing relationships with employers, successfully placing participants into jobs and providing on going retention services to both the employer and the participant. The company contracts with state and local entities to provide services that offer the communities we serve reliable workforce development and training solutions that result in talented, well-trained people positioned for tomorrow's jobs. Our innovative approach to delivering services, passion for the work we do and commitment to ongoing quality have defined over three decades of exceptional results. Our people feel they are part of something way bigger than just a job. We commit to delivering Extreme Customer service in order to provide outstanding outcomes for the people and businesses we serve.
Requirements
- Bachelor's Degree from an accredited college or university or equivalent experience.
- Minimum of two years' experience in business to business sales, staffing, recruiting, or workforce development.
- Understand recruitment, data entry, and customer requirements; knowledge of methods and techniques of job development and placement; current practices in vocational education; local labor market trends and employment opportunities; effective procedures in identifying and securing community resources and services; ability to communicate effectively in both oral and written form; computer proficiency including computer usage to prepare documents and presentations, maintain various databases, and search for information on the Internet.
- Ability to engage, understand, and respond to the needs of business accounts.
- Proficient with Microsoft Office.
Nice To Haves
- Previous experience in workforce development is preferred.
Responsibilities
- Initiates and maintains ongoing personal contacts with a variety of business and industry representatives and job placement/training agencies.
- Promotes participant placement by making cold calls to potential employers.
- Explains benefits and employment support services provided by the Program to employers, including addressing employer's special needs.
- Research newspapers, agencies, and other resources for job leads.
- Locates jobs for participants who completed training programs.
- Collects data from employers related to job orders including job requirements and skills.
- Matches job skills with applicant qualifications; refers qualified applicants to employers.
- Conducts follow-up after placement and keeps updated regarding future openings.
- Coordinates and attends job fairs to conduct outreach and recruitment activities.
- Assists participants in assessing their job skills for positions; administers and scores standard career assessments.
- Instructs in job seeking, application procedures, resume writing, interview preparation, and job retention skills.
- Assists participants in preparing job search portfolio.
- Provides job search/career information workshops and presentations.
- Provides labor market and community resource information.
- Works with Career Navigators to exchange participant activity and progress data.
- Utilize Extreme Customer Service behaviors with all interactions with internal and external customers.
Benefits
- Equal Opportunity Employer
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
