Business Services Coordinator

Farm Credit Services of America•Grand Forks, ND

4d•Onsite

About The Position

AgCountry Farm Credit Services (AgCountry), Farm Credit Services of America (FCSAmerica) and Frontier Farm Credit are financial cooperatives that operate under shared management across eight states. While each association is owned by its local farmers and ranchers, they collaborate by pooling resources, expertise, and talent to provide affordable credit, crop insurance, and financial services. Our associations are united by a common mission and commitment to serving rural America and supporting each other, which drives the success of the farmers, ranchers, and agribusiness we serve. We take pride in being a great place to work, and this enthusiasm is reflected in the relationships our team members foster with one another and with our customers. Job Summary We are seeking a Business Service Coordinator who will provide exceptional levels of service and support to Farm Accounting. Engage with customers, prospects, teammates and visitors through phone, in-person, and digital channels. Responsible for obtaining and processing customer documentation, setting up and managing customer meetings, and responding to customer inquiries. Serve as a back-up to Customer Experience Specialist for front desk coverage, answering phones, and other general office responsibilities.

Requirements

Associate's degree or equivalent work experience in Accounting, Finance or related business field.
0 - 2 years of experience in Accounting or other related experience.
Proficient in Windows environment using Microsoft Word, Excel, Internet Explorer, and Outlook.

Responsibilities

Schedule customer meetings, prepare files for appointments, record statistics, and maintain complete and up-to-date historical customer files.
Copy, assemble, and distribute forms and reports to customers and files.
Maintain customer depreciation schedules.
May assist with quarterly and annual reporting.
Key and print branch and regional farm accounting statements and reports.
Distribute reports to customers after review.
Scan data and maintain accounting files.
Prepare and distribute balance sheet letters and related correspondence to customers.
Assist with and reviews information returns.
May key information for farm accounting, as well as assist with quarterly and annual reporting.
May work on monthly customer payroll calculations, deposits, and inputs.
Follow department and association established processes.
Volunteer for and collaborate with the team on special projects and initiatives.
Serve as a back-up to Customer Experience Specialists for front desk coverage, answering phones, and other general office responsibilities.
Participate in planning and running office activities and customer events.