Business Services Analyst

Aramark•Philadelphia, PA

About The Position

This position plays a pivotal role within the Procure to Pay (“P2P”) program. Our program goal is to improve the Company’s procurement process by standardizing and optimizing P2P functions across approximately 5,000 operating locations in the US and Canada. This role will be active contributor within the P2P team, assisting with the management and maintenance of our business process as well as providing critical and timely support to our field users. The ideal candidate will be flexible, collaborative, have experience working across purchasing, receiving and operational functions and be comfortable interacting with and supporting our field operators as situations dictate.

Requirements

Bachelor’s degree from an accredited college or university
Relevant business experience, preferably working in operations, procurement, supply chain or related functional role
Strong customer support focus
Experience working in environments where continuous improvement and process efficiency are critical drivers of team success
Understanding of Purchasing and Receiving workflows and how they interplay with downstream workflows such as Invoicing and other AP functions
Exposure to AP Functions such as Invoicing and Exception Management
Familiarity with E-Procurement tools and technology
Strong communication and interpersonal skills
Strong analytical and problem-solving skills

Responsibilities

Work independently and / or collaborate with the project team to diagnose business process issues that surface from our field operators
Partner with field operators to provide support as needed
Assist with the deployment and management of standard operating procedures designed to purchase and receive all goods and services in the Aramark food and facilities businesses in US & Canada
Be an active participant in the management needed to optimize, deploy and maintain the Company’s core procurement technology
Build and maintain strong working relationships with peers, cross functional teams, vendors and management using exceptional interpersonal skills