Business Risk and Controls Advisor Senior

USAA•San Antonio, NC

1d•Hybrid

About The Position

USAA is seeking a detail-oriented Risk Advisor to advise Life business units and provide hands-on support for its RCSA, RIAP, and PRCI programs. The role is positioned in the first line of defense and supports the effectiveness of risk and compliance management programs, risk analytics, and business operations. It collaborates with Compliance and Risk Management, Business Operations, IT, Audit Services, and regulators to support risk and compliance initiatives and strengthen the control environment. The position supports business leaders' adherence to the risk framework and provides ongoing supervision of business controls. Work includes risk and control self-assessments, control-effectiveness evaluation, identification of control failures, risk and compliance remediation, audits and regulatory examinations, and first-line monitoring to minimize risk exposures. The advisor manages risk-assessment data and uses critical thinking to identify data-driven insights. The role requires working in the office four days per week and may be based in San Antonio, Texas; Plano, Texas; Phoenix, Arizona; Colorado Springs, Colorado; Charlotte, North Carolina; or Tampa, Florida. Relocation assistance is not available. USAA does not provide visa sponsorship for this role.

Requirements

Bachelor's degree, or four years of relevant education and/or experience.
One of the following experience/education combinations: six years supporting risk-related, compliance-related, or business control design activities; six years in a relevant quantitative discipline; an advanced degree or designation in a risk management or quantitative discipline plus four years supporting risk-related, compliance-related, or business control design activities; or a PhD in a risk management or quantitative discipline plus two years supporting such activities.

Nice To Haves

Experience with Process Risk and Control Inventory (PRCI), Risk Control Self Assessments (RCSA), and risk assessments across the risk taxonomy.
Experience interacting with and managing relationships with a broad set of stakeholders, including management, audit, legal, compliance, risk, and business partners.
Ability to advise the business on the status of its control environment, including risk identification and control weaknesses.
Strong critical-thinking skills.
Strong professional writing, communication, and presentation skills.
Advanced knowledge of data-analysis tools and Microsoft Office tools, including Word, Excel, and PowerPoint.
Four or more years of relevant work experience in Life Company Operations, risk, or compliance.

Responsibilities

Manage and drive solutions to strengthen controls and support risk- or regulatory-compliance initiatives, including procedure and document governance, regulatory reporting and filing, risk control self-assessments, control design, new-product controls, third-party governance, and quality governance.
Provide ongoing supervision and oversight of business controls, and share knowledge with team members to evaluate the effectiveness of established controls.
Analyze risk data, prepare reports, and conduct trend analysis using business intelligence tools.
Anticipate business needs and identify opportunities to improve the control environment through actionable insights.
Translate control deficiencies into action plans and recommend improvements to governance practices in alignment with risk and compliance frameworks.
Partner with stakeholders to drive improvements, correct or prevent unfavorable trends, and assess impacts.
Lead project teams through concept, planning, execution, and implementation phases for timely and effective risk remediation.
Advise senior management on the status of the control environment, including risk identification and control weaknesses.
Identify critical areas to monitor and escalate issues and findings to appropriate stakeholders.
Develop and maintain processes, procedures, and tools for managing exception alerts and monitoring resulting exception cases.
Provide control oversight to ensure compliance with laws and regulations.
Serve as a primary resource to team members.
Ensure business risks are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.