Business Risk and Controls Advisor Senior

USAA•Tampa, FL
•$103,450 - $197,730•Hybrid

About The Position

USAA is seeking a detail-oriented Risk Advisor to serve as an advisor to Life business units, providing hands-on support for RCSA, RIAP, and PRCI programs. The role is positioned in the first line of defense and supports the effectiveness of risk and compliance management programs, risk analytics, and business operations. It partners with Compliance and Risk Management, Business Operations, IT, Audit Services, and regulators to support risk and compliance initiatives. The position supports business leaders’ adherence to the risk framework and supervises business controls, including risk and control self-assessments, control-effectiveness evaluations, identification of control failures, risk and compliance remediation, audits and regulatory exams, and first-line monitoring to minimize exposures and strengthen the control environment. It manages risk assessment data and applies critical thinking to identify data-driven insights. The role requires working in the office four days per week and may be based in San Antonio, Plano, Phoenix, Colorado Springs, Charlotte, or Tampa. Relocation assistance is not available.

Requirements

  • Bachelor's degree, or four years of relevant education and/or experience.
  • One of the following experience pathways: six years supporting risk-related, compliance-related, or business control design activities; six years in a relevant quantitative discipline; an advanced degree or designation in a risk management or quantitative discipline plus four years supporting risk-related, compliance-related, or business control design activities; or a PhD in a risk management or quantitative discipline plus two years supporting such activities.

Nice To Haves

  • Experience working with Process Risk and Control Inventory (PRCI), Risk Control Self Assessments (RCSA), and risk assessments across the risk taxonomy.
  • Experience interacting with and managing relationships with a broad range of stakeholders, including management, audit, legal, compliance, risk, and business partners.
  • Ability to advise the business on the status of its control environment, including risk identification and control weaknesses.
  • Strong critical-thinking skills.
  • Strong professional writing, communication, and presentation skills.
  • Advanced knowledge of data analysis tools and Microsoft Office tools, including Word, Excel, and PowerPoint.
  • Four or more years of relevant work experience in Life Company Operations, risk, or compliance.

Responsibilities

  • Manage and drive solutions that strengthen controls and support risk- or regulatory-compliance initiatives, including procedure and document governance, regulatory reporting and filing, risk control self-assessments, control design, new product controls, third-party governance, and quality governance.
  • Supervise and oversee business controls on an ongoing basis and share knowledge with team members to evaluate control effectiveness.
  • Analyze risk data and prepare reports and trend analyses using business intelligence tools.
  • Anticipate business needs and identify opportunities to strengthen the control environment through actionable insights.
  • Translate control deficiencies into action plans and recommend improvements to governance practices aligned with risk and compliance frameworks.
  • Partner with stakeholders to drive improvements, correct or prevent unfavorable trends, and assess impacts.
  • Lead project teams through concept, planning, execution, and implementation to deliver timely risk remediation.
  • Advise senior management on the status of the control environment, including risk identification and control weaknesses.
  • Identify critical areas to monitor and escalate issues and findings to appropriate stakeholders.
  • Develop and maintain processes, procedures, and tools for managing exception alerts and monitoring resulting exception cases.
  • Provide control oversight to ensure compliance with laws and regulations.
  • Serve as a primary resource to team members.
  • Ensure business risks are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

  • Comprehensive medical, dental, and vision plans
  • 401(k)
  • Pension
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off program with paid holidays
  • 16 paid volunteer hours
  • Wellness programs
  • Career path planning and continuing education
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