Business Reporting Analyst

DP World•Moreno Valley, CA

2d•$70,000 - $80,000

About The Position

DP World is seeking a Business Reporting Analyst to support a large-scale warehouse operation by delivering meaningful reporting, analyzing key performance metrics, and identifying opportunities to improve operational efficiency. This role will partner closely with Operations, Inventory Control, Quality, Safety, Finance, and Customer teams to provide visibility into business performance and drive continuous improvement initiatives. This role offers the opportunity to support one of the world's largest e-commerce and logistics operations, work directly with warehouse leadership to influence business decisions, and analyze operational performance across productivity, quality, inventory, and customer service metrics. It is a high visibility role with growth opportunities within a global logistics organization, offering a fast-paced environment where analytical skills make an immediate impact.

Requirements

Experience in business analysis, reporting, operations analytics, supply chain analytics, or related fields
Strong analytical and problem-solving skills
Advanced Microsoft Excel skills including Pivot Tables, Lookups, and data analysis functions
Experience creating dashboards and visualizations
Strong attention to detail and ability to work with large datasets
Excellent communication skills with the ability to present findings to leadership
Ability to prioritize multiple projects in a fast-paced environment
Experience supporting warehouse, logistics, distribution, manufacturing, or supply chain operations preferred
Experience with reporting and metric creation.
Expert level proficiency in advanced functions of Visual Basic for Applications, Microsoft Excel (macros/pivots/dashboards/formulas), Microsoft Access, MS Business Intelligence (PowerPivot/PowerQuery).
Ability to perform needs assessment; problem solving and root cause analysis.

Nice To Haves

Bachelor's degree in Business, Analytics, Supply Chain, Logistics, Finance, or related field
Experience with Power BI, Tableau, SQL, or other business intelligence tools
Experience with warehouse management systems (WMS), SAP, or operational reporting platforms
Knowledge of Amazon, e-commerce, fulfillment, or logistics operations preferred
Lean, Six Sigma, or continuous improvement experience is a plus
Bachelor’s degree (preferably in Business Technology, Supply Chain, Finance, or Business Administration).
Experience with SQL, Microsoft SQL Server, Crystal, and/or Excelcius Report a plus.

Responsibilities

Develop, maintain, and distribute operational reports and performance dashboards
Analyze KPIs related to productivity, quality, labor, inventory accuracy, safety, and customer service
Identify trends, risks, and opportunities through data analysis
Support weekly, monthly, and quarterly business reviews
Partner with Operations leaders to provide actionable insights and recommendations
Create automated reporting solutions to improve efficiency and data visibility
Monitor operational performance against targets and highlight areas requiring attention
Perform ad hoc analysis to support business initiatives and operational challenges
Ensure data accuracy and integrity across multiple reporting systems
Assist with forecasting, workforce planning, and operational planning activities
Design, develop, and validate standard reports and metric dashboards to measure business performance.
Design, develop, and manage balanced scorecard needs for enterprise and recommend improvements to reporting processes.
Validate business data for purposes of establishing guidelines, variance and discrepancy analysis to determine opportunities for improved operational efficiencies.
Participate in or lead process improvement projects utilizing database or applications to streamline manual processes and improve productivity in both internal team and corporate departments.
Provide trending reports for the assessment of metric reports including customer program and service provider performance data.
Other duties as assigned.