Business Relationship Specialist

WECU • Bellingham, WA

3d • $32 - $45 • Onsite

About The Position

WECU is hiring a Business Relationship Specialist for its Business Experience department in Bellingham, Washington. This branch-based, member-facing role manages and grows small-to-medium business member relationships through high-level service, account and service openings, needs-based recommendations, cross-selling, and relationship development. The specialist serves as a trusted advisory resource and works with internal specialists and branch colleagues to address business members’ needs and identify growth opportunities.

The position involves branch work, business-location visits, in-branch and administrative meetings, and off-site networking. It requires travel within the branch service territory as needed. The role follows standard business hours, with flexibility to meet member needs.

The stated pay range is $32.01 to $45.19 per hour. WECU describes itself as a not-for-profit financial cooperative headquartered in Bellingham, with more than 160,000 members and over $3 billion in assets. Its mission is to make a meaningful difference in members’ lives and to operate with honesty, integrity, and social responsibility.

Requirements

• At least 3 years of business banking, commercial banking, or related experience.
• Proven success in relationship management and business development.
• Strong understanding of business financials, credit fundamentals, and cash flow dynamics.
• Strong interpersonal and communication skills, with the ability to build trust and sell solutions.
• Goal-driven sales orientation and pipeline management experience.
• Service-oriented, analytical, and highly organized.
• Team-oriented, with technical proficiency in business banking platforms and Microsoft Office.
• Knowledge of deposit, cash management, credit, and merchant services products.

Nice To Haves

• Bachelor’s degree in business, finance, or a related field preferred.

Responsibilities

• Serve as the primary point of contact for small-to-medium business clients and provide exceptional service.
• Engage business owners to understand their goals and challenges, partner with internal specialists to deliver solutions, and set appointments through direct outreach.
• Monitor account activity, identify opportunities to expand relationships, and resolve or escalate servicing issues.
• Open new business member accounts and business services.
• Manage onboarding and ensure compliance with regulatory requirements.
• Conduct needs-based conversations and recommend or refer appropriate banking solutions.
• Coordinate with branch and Business Experience Team staff to drive cross-sell opportunities.
• Build and maintain a pipeline of prospective business members through referrals, networking, and direct outreach.
• Meet or exceed assigned growth and relationship metrics.
• Review client portfolios to identify cross-sell and retention opportunities.
• Participate in sales initiatives, marketing campaigns, and community events.
• Ensure compliance with bank policies and regulatory standards.
• Maintain credit and risk awareness when referring financing solutions.

Benefits

• Medical, dental, and vision benefits, with employee coverage premiums paid in full.
• 401(k) retirement plan with an 8% annual contribution from WECU.
• Bonus plan.
• Two or more weeks of vacation.
• Up to 11 paid holidays.
• Paid life and disability insurance.
• Annual wellness benefits.
• Loan discounts.
• Professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed