Business Relationship Officer

East West Bank • Atlanta, GA

5d

About The Position

East West Bank seeks a Business Relationship Officer to deliver a high-quality, high-touch, and high-tech relationship banking experience. The role manages and retains existing customers, develops new customer relationships, and grows the bank’s assets, loans, and deposits. The officer works with internal business partners to connect customers with specialized financial services. East West Bank provides ongoing training to build business knowledge, digital acumen, and customer relationships.

Requirements

• At least 3 years of experience in commercial lending and/or consultative relationship sales in a related industry, with a proven sales track record.
• In-depth knowledge of banks, credit products, and deposit products.
• Strong sales and service skills, including prospecting and networking.
• Proven success establishing new clients, deepening customer relationships, and delivering results.
• Strong financial acumen and communication skills.
• Strong problem-solving and decision-making skills, including the ability to manage client concerns.
• Ability to learn and adapt to new information and technology platforms.
• Desire and ability to influence, educate, and connect teams, partners, and customers to technology.
• Legal authorization to work in the United States; visa sponsorship is not offered.

Nice To Haves

• Bachelor’s degree or a business-relevant associate degree, such as in business management, administration, or finance.
• Experience in international activities between the United States and Greater China.

Responsibilities

• Achieve quarterly and annual goals by generating business in C&I, CRE, mortgages, SBA, treasury management, deposits, investments, international banking, and other commercial and consumer products.
• Understand the bank’s credit policy and assess clients’ eligibility for loan products.
• Understand clients’ businesses and industries, identify strategies for new business opportunities, and provide need-based products.
• Motivate, coach, and guide employees to achieve sales and service goals.
• Manage time efficiently and maintain a results-driven approach.
• Use digital resources and technologies to optimize clients’ digital banking experiences, and learn new programs.
• Educate customers on using digital platforms to bank and invest when, where, and how they choose.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed