Business Relationship Coordinator

Alliance Industries Inc•Marietta, OH

8h•Onsite

About The Position

Hi-Vac Corporation is looking for a proactive and detail oriented Business Relationship Coordinator to assist our sales and customer service efforts within the manufacturing industry. This role combines strong communication and sales skills with a solid understanding of basic accounting functions such as invoicing, pricing accuracy, and order entry.

Requirements

2+ years of inside sales experience, preferably in a manufacturing or industrial environment.
Basic accounting knowledge (e.g., invoicing, credit memos, pricing structures, POs).
Excellent verbal and written communication skills.
High level of accuracy and attention to detail.
Strong organizational skills with the ability to manage multiple tasks.

Nice To Haves

Familiarity with ERP/CRM systems (recommended)
Knowledge of cost structures, margin analysis, and basic financial reporting.
Experience working with cross-functional teams (e.g., accounting, production, logistics).
The ability to read technical drawings or product specs is a plus.
Strong customer service and relationship-building mindset.

Responsibilities

Manage and grow assigned customer accounts through inbound and outbound communication.
Generate accurate quotes, process orders, and track shipments to ensure on-time delivery.
Manage rental accounts including equipment inventory and monthly billing paperwork.
Collaborate with the accounting team to ensure correct pricing, apply discounts, manage credit terms, and verify invoice accuracy.
Handle customer inquiries related to pricing, billing, payment status, and product availability.
Review and enter purchase orders, ensuring they align with internal pricing and terms.
Maintain detailed and accurate records in CRM and ERP systems.
Partner with production and logistics to meet delivery commitments and resolve issues.
Assist in preparing sales reports, forecasts, and tracking performance against targets.