Business Program Manager, Global Intern Experience & Innovation

Microsoft•Redmond, WA

7d•$97,600 - $206,400

About The Position

Microsoft’s Early in Profession organization is seeking a strategic, collaborative, and innovative Business Program Manager to evolve the global intern experience. The role connects community, belonging, innovation, and skill development throughout the intern lifecycle, helping interns build future-ready capabilities, meaningful relationships, and a stronger connection to Microsoft and its mission. The role leads the design and execution of key global intern experiences, including the annual Intern Celebration, and develops new opportunities for interns to experiment, build skills, contribute through impactful work, and form meaningful relationships. The successful candidate connects strategy to execution, brings structure to ambiguity, designs for global scale, and uses data and insights to continuously improve programs. The position works with business stakeholders, learning partners, managers, employees, regional teams, vendors, volunteers, and other program partners to deliver a cohesive intern experience. Success means delivering relevant, connected, inclusive experiences aligned with the capabilities Microsoft needs for the future. The role measures what is working, identifies areas for improvement, and helps the Intern Program evolve and operate effectively at global scale. Microsoft’s mission is to empower every person and every organization on the planet to achieve more; its culture emphasizes growth mindset, innovation, collaboration, respect, integrity, accountability, and inclusion.

Requirements

Bachelor’s degree in Business, Operations, Finance, or a related field and 4+ years of experience in program management, process management, or process improvement; or equivalent experience.

Nice To Haves

Experience managing complex programs involving multiple stakeholders, dependencies, and workstreams.
Experience translating organizational priorities into program strategies, plans, and execution.
Experience using data, feedback, and insights to evaluate program effectiveness and inform decisions.
Demonstrated ability to collaborate and influence across organizational and functional boundaries.
Experience designing or managing employee, intern, university, early-career, learning, community, or talent experiences.
Experience delivering programs across multiple geographies, businesses, or audiences.
Experience with community building, belonging, learning, employee engagement, or experience design.
Experience developing success measures, dashboards, reporting, or other approaches to evaluating program effectiveness.
Experience with programs involving emerging technology, innovation, experimentation, or future-of-work capabilities.
Experience launching new programs or significantly evolving existing programs.
Experience managing detailed program operations, including budgets, complex logistics, timelines, dependencies, and execution plans.
Demonstrated ability to navigate ambiguity and convert ideas into actionable, scalable programs.
Written and verbal communication skills, with the ability to communicate effectively across a range of audiences.

Responsibilities

Translate broader talent priorities into scalable experiences that strengthen intern engagement, community, belonging, readiness, and connection to Microsoft.
Own the strategy, experience design, and continuous improvement of flagship intern experiences, including Intern Celebration and community-focused programming.
Develop globally scalable approaches that balance consistency with appropriate regional and cultural differences.
Partner with regional teams, vendors, volunteers, and other delivery partners to support high-quality execution at global scale.
Develop and execute programs that strengthen community and belonging and create opportunities for meaningful relationships with leaders and the broader Microsoft community.
Design experiences that connect interns with Microsoft’s culture and mission, recognize their contributions, and strengthen their overall internship experience.
Design experiences that expose interns to emerging technologies, experimentation, and evolving ways of working.
Create opportunities for interns to apply learning through meaningful work, innovation experiences, collaboration, and problem solving.
Test new experience approaches, evaluate effectiveness, and recommend what to improve, scale, or retire.
Identify opportunities to connect meaningful project scope and individual ownership with skill development, innovation, and business needs.
Develop and maintain measurement approaches for belonging, engagement, skill development, program effectiveness, and talent outcomes.
Establish success measures and use quantitative and qualitative insights to evaluate program impact.
Analyze trends and identify gaps and opportunities across intern populations, experiences, and geographies.
Translate insights into actionable recommendations for program improvements and future investment.
Develop clear reporting and narratives to communicate program performance, impact, and opportunities to stakeholders.
Build collaborative relationships across Early in Profession, Global Talent Acquisition, learning organizations, HR, business teams, regional partners, vendors, and other Microsoft stakeholders.
Lead complex initiatives across organizational boundaries through influence, collaboration, and clear accountability.
Create clarity in ambiguous environments and translate program objectives into actionable plans.
Anticipate program risks and dependencies and work across teams to resolve them.
Promote experimentation, continuous learning, and outcome-focused program delivery.
Embody Microsoft’s culture and values.