Business Program Manager

MNP•Calgary, AB

3d•Onsite

About The Position

Make an impact as a Business Program Manager with our Business Advisory Services team. In this business-focused leadership role, you will help shape and accelerate our Digital, Consulting, and Enterprise Risk Services practices by driving strategic priorities, fostering collaboration across service lines, and enabling the business to operate as one integrated team. Working closely with senior leaders, you will lead a portfolio of strategic and operational initiatives, translating priorities into measurable outcomes. Acting as both a program and project leader, you will identify opportunities, solve complex business challenges, and advance initiatives across people, process, performance, and growth. This is more than a traditional program management role—it is an opportunity to influence strategy, strengthen organizational maturity, and support the continued success of the practice. At Digital, we are a team of highly skilled and creative thinkers that continuously support and learn from each other. We pride ourselves on translating our clients’ challenges into real results by leveraging technology – and that all starts with having the right people to deliver. We have created an environment where you will continuously grow, always have a voice and collaborate on work that is meaningful and fulfilling. If you are ready to take your career into your own hands, you have come to the right place. This opportunity will support the Digital practice nationally and can be based from any of our major MNP locations across Canada. This is an in office position.

Requirements

8+ years of experience in program management, business operations, or strategic initiatives within a professional services or consulting environment
Strong understanding of business operations, financial management, and performance measurement
Proven ability to lead complex, cross-functional initiatives and drive outcomes through influence
Exceptional stakeholder management and facilitation skills, including experience working with senior leaders
Demonstrated ability to translate strategy into execution with measurable results
Experience defining and tracking KPIs, dashboards, and financial metrics
Strong problem-solving mindset with a focus on practical, business-driven solutions

Nice To Haves

Strategic Thinking & Execution
Program & Portfolio Management
Business Acumen & Financial Literacy
Collaboration & Influence
Change Management
Communication & Facilitation
Process Improvement & Operational Excellence

Responsibilities

Lead the planning, execution, and governance of a portfolio of business initiatives aligned to the Business Advisory Services strategic plan
Act as both Program Manager and Project Manager, ensuring initiatives are well-structured, resourced, and progressing on track
Establish clear roadmaps, milestones, and success measures for annual priorities
Provide transparency and visibility into progress, risks, and outcomes to leadership
Partner with Digital, Consulting, and ERS leadership to define key business priorities, challenges, and growth opportunities
Facilitate joint planning sessions to drive alignment across service lines and regions
Ensure initiatives are integrated, eliminating silos and duplication while maximizing firm-wide value
Drive accountability by tracking progress against strategic objectives and escalating where needed
Define, implement, and monitor key performance and success metrics across the portfolio
Provide ongoing financial tracking and reporting
Translate data into actionable insights to support decision-making and course correction
Act as a connector across the business, strengthening collaboration between Digital, Consulting, and ERS
Identify and address operational gaps, friction points, and inefficiencies
Design and implement improvements to business processes, governance, and ways of working
Champion a “one team” mindset, driving consistency and shared accountability
Proactively identify areas of challenge and opportunity across the business
Provide oversight to ensure solutions are implemented effectively and deliver intended outcomes
Drive business maturity across planning, execution, and performance management practices