BUSINESS PROCESSES AUDITOR

Goodwill Industries of Arkansas • Little Rock, AR

1d

About The Position

The Business Processes Auditor ensures accuracy and compliance with policies, procedures, and practices established by Goodwill Industries of Arkansas. As a member of the Performance Excellence Team, the Auditor audits retail stores, operational teams and systems, and other internal business units and processes to evaluate internal-control effectiveness, provide assurance, and help identify and minimize company risks.

The Auditor assists with planning and executing audit engagements and interviews, developing and performing audit test steps, and preparing work papers that document audit work and support conclusions. The role reports independent assessments of Goodwill Stores, Attended Donation Centers (ADC), and Goodwill Resource Centers (GRC). The Auditor also develops knowledge of Workers Compensation and general liability claims, OSHA requirements, injury reporting, and statutory and accreditation requirements to understand the scope of Goodwill's compliance obligations. Regular travel across the state, including some overnight stays, is required.

Requirements

• High school education.
• Three years of related experience and/or training.
• At least two years of experience with or working knowledge of bookkeeping practices and accepted office procedures.
• Communication, mathematical, critical-thinking, and decision-making skills.
• Planning, organizing, and project-management skills.
• Ability to perform detailed numerical work accurately and quickly, including difficult mathematical computations with or without a calculator and spreadsheet software.
• Ability to understand and follow complex oral and written instructions, including technical or legal terminology.
• Ability to prepare financial and other records systematically, neatly, and legibly.
• Ability to establish and maintain effective, professional working relationships with coworkers, management at various levels, and the public.
• Demonstrated ability to use Excel, with exposure to accounting software packages and databases.
• Ability to handle multiple tasks effectively and efficiently.
• Strong communication, administrative writing, and organizational skills.
• Valid Arkansas driver's license and reliable transportation.
• Ability to travel regularly statewide, including some overnight stays.

Responsibilities

• Acquire an understanding of company policies, procedures, and practices, and identify process-improvement opportunities, control weaknesses, and fraud.
• Perform independent operational and financial reviews of Goodwill Stores, ADCs, GRCs, and data systems, including audit testing, reporting, and exception tracking.
• Develop working knowledge of POS systems to help identify loss-prevention issues requiring review or investigation.
• Work with the Loss Prevention Team to develop familiarity and hands-on experience with Workers Compensation and general liability claims, OSHA requirements, and Goodwill's injury-reporting process.
• Assist Loss Prevention Investigators by providing audit findings that may indicate fraud or mishandling of Goodwill resources.
• Assist with planning and executing audit engagements and interviews, developing and executing audit test steps, and preparing work papers.
• Perform other related duties as required or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED