Business Process Optimization Specialist 1

F.N.B. Corporation•Pittsburgh, PA

18h•Onsite

About The Position

The Process Mapping Analyst (PMA) is responsible for supporting the analysis, documentation, and improvement of business processes within the organization. This is an entry-level role which involves working closely with senior team member(s) to create and maintain process maps, assist in process analysis, and contribute to process improvement initiatives. This entry-level PMA will gain valuable experience in process mapping methodologies and tools, while helping to enhance operational efficiency and effectiveness.

Requirements

Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to work and multi-task in a fast paced environment
MS Word - Basic Level
MS Excel - Basic Level
MS PowerPoint - Basic Level
Strong interest in process mapping, process improvement or business analysis

Nice To Haves

Experience capturing requirements, documenting, and mapping business processes a plus
Experience using tools such as Visio a plus

Responsibilities

Assist in creating and updating detailed process maps and documentation.
Ensure that process maps are accurate and up to date.
Follow standard process mapping methodologies and tools as directed by senior team member(s).
Support senior team members in conducting process analysis to identify inefficiencies and areas for improvement.
Collect and organize data required for process analysis.
Assist in developing and implementing process improvement plans.
Monitor the effectiveness of implemented process improvement, reporting findings to senior team member(s).
Applies lean process principles and process re-engineering methodologies to drive change.
Works with various departments to gather information about their processes and needs.
Communicate process documentation and changes effectively to stakeholders.
Provide administrative support to the process mapping team, which could include scheduling meetings, preparing materials, and maintaining records.
Assist in report preparations and presentations on process mapping and improvement activities.
Participate in training programs to enhance process mapping skills and improve techniques.
Continuously develop skills and knowledge in process mapping tools and methodologies.
Performs other related duties and projects as assigned.
Serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
Adhere to regulatory laws and guidelines.