Business Process Optimization Manager

Flexcon•Spencer, MA

4h•$101,313 - $168,855•Onsite

About The Position

FLEXCON IS SEEKING A HIGHLY ANALYTICAL AND DETAIL-ORIENTED BUSINESS PROCESS OPTIMIZATION MANAGER WITH A PROVEN TRACK RECORD OF CROSS-FUNCTIONAL COLLABORATION ACROSS IT, OPERATIONS, FINANCE, AND BUSINESS UNITS TO ALIGN SYSTEMS AND DATA STANDARDS, REDUCE DATA DISCREPANCIES, AND SUPPORT RELIABLE PROJECT PLANNING AND EXECUTION. THE IDEAL CANDIDATE WILL DEMONSTRATE STRONG EXPERTISE IN PMP (PROJECT MANAGEMENT PROFESSIONAL) METHODOLOGIES, PROJECT MANAGEMENT BEST PRACTICES, AND GOVERNANCE FRAMEWORKS TO SUPPORT STRATEGIC DECISION-MAKING AND ENHANCE OPERATIONAL EFFICIENCY. THE BUSINESS PROCESS OPTIMIZATION MANAGER IS RESPONSIBLE FOR LEADING STRATEGIC AND OPERATIONAL INITIATIVES WITHIN A MANUFACTURING ENVIRONMENT, LEVERAGING ORACLE FUSION CLOUD ERP TO IMPROVE PROCESS INTEGRATION, EFFICIENCY, AND DATA ACCURACY. THIS ROLE LEADS INITIATIVES ACROSS CORE BUSINESS PROCESSES, ENSURING STRONG ALIGNMENT BETWEEN OPERATIONAL NEEDS AND ORACLE FUSION CLOUD CAPABILITIES. THE IDEAL CANDIDATE IS A STRONG LEADER WITH SOLID KNOWLEDGE OF ORACLE FUSION CLOUD AND DEMONSTRATED EXPERTISE IN CONTINUOUS IMPROVEMENT METHODOLOGIES, INCLUDING PDCA (PLAN-DO-CHECK-ACT) AND ROOT CAUSE ANALYSIS TOOLS SUCH AS VALUE STREAM MAPPING, 5 WHYS, AND FISHBONE ANALYSIS. THIS POSITION PARTNERS ACROSS MULTIPLE FUNCTIONAL TEAMS TO ADVANCE OPERATIONAL EXCELLENCE, STRENGTHEN DATA GOVERNANCE, AND DRIVE PROCESS OPTIMIZATION.

Requirements

5-8 (five-eight) years of experience in data management
Experience in manufacturing
Ability to multitask and manage multiple deliverables and projects at the same time
Bachelor’s degree (IT, Business Management or related)
Extensive experience in managing projects with third parties (team management, project cost, resources and timeline management, weekly meetings, project leadership reporting).
Must have been involved with coordinating integration testing and creating test scenarios.
Implementation experience includes business requirement analysis, and gap analysis.
Ability, availability to travel, as dictated by business needs. Must have a valid driver’s license, auto insurance and appropriate travel documentation (including, but not limited to, passport).
Strong communication skills in the English language (listening, verbal, written, presentation, inter-personal)
Exhibits and consistently upholds values of Excellence, Accountability, Teamwork, Integrity, Inspirational.

Nice To Haves

Oracle Fusion Cloud certifications (preferred)
Lean Six Sigma Green Belt or Black Belt (preferred)
Understanding of manufacturing and business processes.
PMI certified
Oracle Fusion Cloud Certified
Bachelor’s degree in information technology or similar.
Knowledge of Lean Manufacturing and/or Six Sigma (preferred)
PMP, Agile, or Lean Six Sigma certification (preferred)

Responsibilities

Define project scope, objectives, deliverables, and KPIs aligned with strategic goals
Develop detailed project plans, timelines, budgets, and resource allocation
Lead cross-functional teams across sales, operations, finance, supply chain, and IT
Ensure successful delivery of projects on time, within scope, and budget
Manage projects across Oracle Fusion Cloud ERP process areas
Ensure end-to-end integration and data consistency across modules
Partner with Oracle Fusion Cloud functional and technical teams to optimize system usage
Aligning Oracle Fusion Cloud processes with manufacturing workflows (laminating, finishing, packaging)
Improve production planning, scheduling, and inventory accuracy
Drive cost efficiency and operational visibility through ERP utilization
Lead structured problem-solving initiatives using: PDCA (Plan-Do-Check-Act) for continuous improvement cycles, VSM, 5 Whys for root cause identification, Fishbone (Ishikawa) diagrams for process and quality analysis
Implement corrective and preventive actions (CAPA)
Standardizing processes and promoting a culture of operational excellence
Identify project risks and implement mitigation actions
Manage change requests and ensure proper governance
Drive user adoption and change management across departments
Provide regular updates on project status, risks, and performance metrics
Facilitate workshops, training sessions, and alignment meetings
Act as the liaison between business stakeholders and IT teams
Proactively identify and propose business process and/or system enhancements
Work self-directed and independently; may act as subject matter mentor to more junior members
Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements
Analyze business requirements (As-Is), design business process and propose Blueprint functional solution for To Be future state.
Design functional specifications for reports, interfaces, enhancements, workflow and forms.
Facilitate workshops to collect business requirements
Manage third parties on project execution and improvements
Act as liaison with client for troubleshooting: investigate, analyses, and solve software problems.
Participate in system upgrades, inclusive of end-to-end testing.
Develops, coordinates and implements plans to test processes and configuration assuring quality of any additions, changes or deletions to the system.
Create and maintain proper documentation. Process, Training, Procedures
Train users on processes, procedures and systems.
Support daily Operations Issues – Prioritizing critical issues.
Provides timely response to end user calls and help desk tickets assisting in problem resolution (helpdesk-role).
Liaison between business and IT.
Maintains the team’s focus on security, standards and compliance policies while building optimal solutions
Ensure that tickets are closed according to SLA pre-defined.
Other duties consistent with the general nature and focus of the position and/or the goals and objectives of the department may be assigned.