Business Process Optimization Analyst - Sarnova - Dublin, Ohio

Sarnova•Dublin, OH

9d•Onsite

About The Position

The Business Process Optimization Analyst will support enterprise-wide transformation initiatives by serving as a business process owner focused on improving and optimizing end-to-end (E2E) business processes. This role will drive process excellence, standardization, governance, and continuous improvement across organizational boundaries to enhance operational effectiveness and support strategic business objectives. This role is instrumental in breaking down functional silos and enabling cohesive, technology-driven process transformation. By owning and optimizing core business processes, the analyst helps improve operational efficiency, data integrity, and cross-functional collaboration. Their work directly supports strategic goals by enhancing scalability, compliance, and customer experience across the enterprise.

Requirements

Bachelor's degree in Business, Finance, Supply Chain, Operations, Information Systems, or related field
2–3 years of experience in business process analysis, operations, continuous improvement, project management, or transformation initiatives
Strong analytical, problem-solving, organizational, and communication skills
Ability to work across functional boundaries and influence stakeholders without direct authority
Comfortable in a fast-paced, evolving environment focused on continuous improvement and transformation

Nice To Haves

Experience supporting cross-functional business processes and process improvement efforts
Familiarity with process mapping methodologies, automation technologies, workflow tools, or ERP systems
Experience with process governance frameworks, RACI models, or operating models
Understanding of end-to-end process ownership and its impact on organizational performance
Prior involvement in technology-enabled transformation projects, including AI, automation, workflow optimization, or digital transformation initiatives
Experience supporting process documentation, business requirements gathering, testing, and change management activities

Responsibilities

Support the development and execution of end-to-end (E2E) process improvement roadmaps aligned to business priorities
Create and maintain a process vision that supports organizational goals and strategic initiatives
Develop and implement process standards across functional and organizational boundaries
Manage process-related policies and monitor compliance across departments
Identify, prioritize, and support process improvement projects and investments
Define and manage process master data to ensure consistency, accuracy, and governance
Provide governance and prioritization for application enhancements, upgrades, and process-related technology initiatives
Support testing strategies and execution to validate process and system changes
Collaborate across departments to identify and resolve process inefficiencies, bottlenecks, and cross-functional challenges
Contribute to automation, digital transformation, and continuous improvement initiatives
Participate in governance councils, working groups, and project teams to ensure alignment and accountability
Monitor and report on process performance metrics, compliance, risks, and improvement outcomes
Support change management, stakeholder engagement, and adoption initiatives across the organization
Document current and future-state processes and identify opportunities for standardization and optimization
Additional job duties as assigned