About The Position

Galloway Company, a leader in the dairy processing industry, is seeking a Business Process Manager to lead a cross-functional implementation team. This role is responsible for enhancing, optimizing, and creating business systems and processes to support business needs and growth. The manager will identify and prioritize system/process opportunities, oversee the Business Process Specialist, and ensure projects meet quality, reliability, schedule, and cost requirements.

Requirements

  • Bachelor Degree in Engineering, Operations Management or related field
  • 5+ years experience managing projects with demonstrated success
  • Strong understanding of formal project management methodologies required
  • Communicates effectively and timely, verbally and in writing, to a diverse audience
  • Excellent time-management with ability to manage schedules and meet deadlines
  • Facilitate an overall work environment of mutual respect and collaboration
  • Ability to manage multiple projects and initiatives with minimal oversight
  • Team oriented, highly collaborative, and excellent interpersonal skills

Nice To Haves

  • Certifications in Project Management preferred
  • Experience with Continuous Improvement Project Management Methods a Plus

Responsibilities

  • Lead a multidisciplinary team to deliver key projects that balance operations and information technology solutions.
  • Plan, monitor, prioritize, and manage internal projects for systems and processes using formal project management methodologies.
  • Provide data analysis and testing code to support business systems/processes.
  • Provide leadership and execute testing and troubleshooting of new software using data analysis.
  • Identify business process solutions that support operational needs while minimizing customization.
  • Ensure project results meet requirements regarding quality, reliability, schedule, and cost.
  • Proactively communicate and document project issues, changes, or risks.
  • Hold the team and themselves accountable for project deliverables.
  • Define project scope, goals, and deliverables with leadership and stakeholders.
  • Adjust to changing project scope and ensure agreement on go-forward plans.
  • Utilize design sessions to gather cross-functional input.
  • Conduct project Lessons Learned sessions.
  • Work with external contractors to coordinate their work.
  • Provide training and coaching for successful implementation and turnover of processes/systems.
  • Lead, develop, and coach the Business Process Specialist.
  • Support the food safety management system & employee safety initiatives.
  • Provide support for existing and new processes/systems and facilitate problem-solving for identified gaps.

Benefits

  • health insurance
  • quarterly bonus program
  • wellness programs
  • 401k Plan with company match
  • paid time off
  • life insurance
  • STD/LTD
  • Employee Stock Purchase Plan
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