Business Process Manager

Organic Valley•La Farge, WI

2d•$111,987 - $149,323•Hybrid

About The Position

The Business Process Manager leads the execution and ongoing management of the enterprise business process program, ensuring that process governance, standards, and continuous improvement efforts are effectively implemented across the organization. This role leads actionable process initiatives, driving consistency, efficiency, and measurable business outcomes across key value streams. The position serves as a central connector enabling alignment of processes with enterprise systems (e.g., SAP, TPM), data governance, and operational performance goals. The Business Process Manager is responsible for prioritizing process improvement efforts, managing the program roadmap, and ensuring delivery of initiatives that improve cycle time, reduce cost, enhance data quality, and strengthen compliance. Beyond execution, the role helps build organizational capability by reinforcing process ownership, embedding governance disciplines, and promoting a culture of continuous improvement. Success in this role is defined by the ability to move from process documentation to sustained process adoption and measurable value realization across the enterprise.

Requirements

A minimum of 12 years of relevant, progressive experience with a bachelor’s degree, 11 years with a master’s degree, or 6 years with a PhD, in areas such as process architecture, business process management, or enterprise transformation.
Extensive hands-on experience with SAP modules (such as S/4HANA, FICO, MM, SD) and Integrated Business Planning (IBP).
Advanced proficiency in process modeling tools (Visio, Signavio, ARIS) and methodologies (BPMN, Lean Six Sigma).
Proven ability to lead cross-functional initiatives, cultivate strategic relationships, and influence stakeholders at all levels.
Strong analytical and strategic thinking abilities with a continuous improvement mindset; able to synthesize complex information and influence long-term business outcomes.
Expertise in change management and familiarity with agile project management and digital transformation frameworks.
Exceptional communication and facilitation skills, with the ability to translate complex topics into clear, actionable insights for diverse audiences.
Demonstrated ability to manage multiple priorities, remain composed under pressure, and adapt to changing circumstances while ensuring quality outcomes.
High level of discretion and ability to handle sensitive information responsibly.

Nice To Haves

Certification in process improvement methodologies (e.g., Lean Six Sigma, BPM) strongly preferred.

Responsibilities

Manage the day-to-day execution of the enterprise business process program roadmap, Governance and KPIs
Coordinate cross-functional initiatives to ensure alignment with strategic objectives
Track program milestones, dependencies, risks, and deliverables
Ensure consistent delivery of process initiatives across functions and business units
Map, analyze, and prioritize critical processes across all business functions, ensuring visibility of interdependencies and alignment with strategic objectives.
Support the implementation and ongoing operation of process governance frameworks
Maintain process documentation standards, templates, and lifecycle management processes
Facilitate governance forums (e.g., process councils, working groups)
Ensure process ownership is defined, understood, and actively engaged
Ensure process changes align with system capabilities and standards (e.g., clean core principles)
Define and maintain process performance metrics and KPIs
Monitor process performance trends and identify improvement opportunities
Support the creation of dashboards and reporting for leadership visibility
Ensure linkage between process performance and business outcomes (cost, cycle time, quality, etc.)
Track and report on realized and projected business value from process initiatives
Contribute to executive-level reporting on program ROI and outcomes
Partner with change management teams to drive process adoption and sustainment
Develop communication, training, and rollout plans for process changes including coaching process owners on best practices and framework
Reinforce accountability for process adherence across the organization
Support cultural adoption of process discipline and continuous improvement practices
Identify opportunities to scale process maturity across the organization
Support the selection, implementation, and usage of process management tools (e.g., process mapping, workflow, process mining)
Ensure tools are effectively used to support governance, visibility, and improvement
Maintain process repositories and ensure data integrity within tools
Identify opportunities for automation, standardization, and simplification to reduce complexity and improve operational performance.
Lead and facilitate process discovery, mapping, and redesign projects
Identify and prioritize improvement opportunities across key value streams (e.g., Order-to-Cash, Procure-to-Pay)
Drive current-state and future-state design aligned to business outcomes
Ensure improvements are actionable, measurable, and adopted by the business
Help reduce reliance on manual workarounds and shadow processes
Lead the development and documentation of end-to-end processes, including current-state and future-state designs, SOPs, best practices, and optimization roadmaps that enable scalability, efficiency, and compliance.
Leads the Operational Steering Committee Sprint Process, ensuring effective oversight, communication, and accountability to Senior Management.
Accountable for translating feature delivery into measurable business outcomes (cost, cycle, time, quality, etc.)
Partner with business leaders to align process initiatives with operational and strategic priorities.
Act as a liaison between functional teams to resolve process gaps, conflicts, and inconsistencies
Support alignment between process design, system capabilities (e.g., SAP), and data governance
Other duties as assigned by supervisor.

Benefits

Comprehensive Health Insurance - Choice of plans for you and your family, including some that can be paired with an HSA (which CROPP contributes to on your behalf)
Supplemental insurances: we offer accidental insurance, critical illness insurance, and hospital indemnity insurance.
Time Off – 136 hours in the 1st year of employment prorated by start date. Plus 9 paid holidays, plus one floating holiday to use at will.
6 Weeks Paid Parental Leave – For all gendered partners in childbirth or adoption.
Vision & Dental Insurance – Free annual eye exam, discounts on glasses/contacts, flexible dental network, adult ortho.
401k – We match 100% up to the first 3% of an employee’s contribution, and then 50% for 3.1%-5.0% of employee contributions.
Free services at five local Neighborhood Family Clinics.
Tuition Reimbursement – Up to $1,500 per year to support continuing higher education.
Life Insurance - $50,000 policy funded by CROPP for each employee. Supplemental voluntary coverage available for employees, spouses, and children.
Short-Term & Long-Term Disability/AD&D Insurance - $50,000 of life insurance coverage of $50,000 of AD&D coverage funded by CROPP for each employee.
Employee Assistance Program - Free and Confidential for employees, spouses, and dependents.
Free onsite fitness centers available 24/7
Free biometric screenings (cholesterol, glucose, blood pressure) and health coaching.
Financial advisors and seminars
Annual $360 Lifestyle Spending Account
Flexible Scheduling
On-site all-organic cafeterias