Business Process Manager Senior
About The Position
Internal consult/coach leading process improvement efforts throughout Riverside Health System. Utilizes a hands-on approach to lead teams composed of senior leadership down to the line/staff operational level. Engages with teams at the system, facility, service line, department, and/or functional level. Utilizes a variety of process improvement techniques and tools such as LEAN, PDCA, Process Flow, Project Management and Six Sigma to develop and facilitate positive change, across the 4 focus areas. Measures results/ROI across the 4 focus areas and achieves results using influence and demonstrated leadership techniques. Focuses on sustained change to foster culture shifts that promote lasting results. Works in a fast-paced environment managing multiple projects and delivering results within established timelines.
Requirements
- Masters Degree, Related Field (Required)
- 10 years professional experience in the areas of industrial engineering, operations research, management, financial and systems engineering or economics (Required)
- Six Sigma Black Belt - All Issuers within 1 Year(Required)
- Valid Drivers License Required
Nice To Haves
- Supervisory experience (Preferred)
Responsibilities
- Lead projects that streamline work flow, increase capacity, or reduce redundant effort and waste through the use of process improvement tools.
- Size and scope of projects must have system-wide impact or applicability.
- Demonstrate professional leadership by formally presenting projects to senior leaders within the organization at regularly scheduled project reviews.
- Lead projects to achieve multi-millions dollar ROI in cost and waste reduction and revenue enhancements through team engagement, project leadership, and mastery of process improvement techniques.
- Lead and direct teams to positively affect our patients and customers in the areas of quality, safety, and overall customer experience.
- Mentor others within Riverside in process improvement methodologies by providing leadership and direction on project selection and project planning.
- Guide teams to implement sustainable solutions.
- Project teams for this standard include smaller departmental projects, 8 Step trainees, change acceleration projects or equivalent.
- Engages physicians in process improvement efforts to influence change and achieve sustained results.
- Demonstrate skill and expertise in process improvement methodologies to support formal and informal training programs within RHS.
- Develop, organize, teach, or mentor training sessions comprised of a cross-section of Riverside team members.
- Serve as a resource to the community through education and mentoring.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
