Business Process Management

Samsung Electronics • Plano, TX

7d • Onsite

About The Position

This role focuses on managing and optimizing business processes through automation for the team in Plano, Texas. This role will collaborate with cross-functional teams to identify inefficiencies, design automation solutions, and implement process improvements to enhance operational efficiency. Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.

Requirements

• Bachelor's degree in business, computer science, or a related field.
• 8-10 years of experience in business process management or automation.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel and automation tools (e.g., RPA, AI, machine learning).

Nice To Haves

• MBA or advanced degree in business or computer science.
• Experience in the consumer electronics or technology industry.
• Familiarity with SAP ERP or similar business systems.
• Strong communication and collaboration skills for working in a dynamic, matrixed organization.

Responsibilities

• Analyze existing business processes to identify inefficiencies and opportunities for automation.
• Design and implement automation solutions to streamline workflows and improve operational efficiency.
• Collaborate with cross-functional teams to ensure alignment between automation initiatives and business objectives.
• Monitor and report on key performance indicators (KPIs) to measure the success of automation projects.
• Provide technical expertise and support to ensure the successful implementation of automation solutions.

Benefits

• Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives
• MBO bonus compensation, based on company, division, and individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level