Business Process Improvement Manager

Centene Corporation•Remote-AK, KS

1d•$70,100 - $126,200•Remote

About The Position

This role identifies and facilitates enterprise-wide process improvement activities utilizing LEAN/Six Sigma methodologies to strengthen business infrastructure and performance. Responsibilities include mapping processes in Visio, assessing process/procedural documentation needs, and identifying gaps and improvement opportunities. The position also manages documentation repositories (in a decentralized environment) and performs annual documentation reviews to ensure accuracy and compliance.

Requirements

Bachelor's degree in related field or equivalent experience.
4+ years of LEAN, Six Sigma or related process improvement experience, preferably in the healthcare industry.
Previous working knowledge of process mapping and design, statistical applications and project management software.

Nice To Haves

Preferred experience supporting Dual Special Needs Plans (D-SNP)/Dual Eligible populations, Medicaid, ACA Marketplace/Exchange, Commercial products and operational processes.
LEAN/Six Sigma Green Belt or Black Belt certification preferred.

Responsibilities

Document current state process workflows and procedures.
Perform needs assessment within Business teams to identify gaps in documented process and procedures.
Manage process and procedural content within content management source system(s).
Identify, develop, prioritize, and execute process improvement opportunities utilizing continuous improvement principles and LEAN/Six Sigma methodologies.
Provide training to project teams and functional areas to assist with the implementation and maintenance of process improvement activities.
Identify, communicate, and correct gaps in process performance and provide guidance to address these gaps.