Business Process Engineer

USANA Health Sciences • Salt Lake City, UT

8d

About The Position

USANA is seeking a process-minded problem solver to own and improve how product information moves from idea to launch. The role focuses on process design and data across the PLM (Oracle Agile) and ERP (Oracle EBS) platforms, maintaining audit readiness in a regulated manufacturing environment, and applying AI and automation where they can add value. The engineer will translate complex topics into clear recommendations, bring stakeholders together, and improve processes and systems over time.

The position leads end-to-end process solution design from ideation through launch, including design-to-release and new product introduction. It manages PLM-to-ERP integrations and accurate movement of formula, recipe, routing, and item-master data; improves change control and its effects on costing and label claims; and uses data and system queries to troubleshoot and identify root causes. The role also supports GMP, FDA, and audit traceability, leads cross-functional initiatives, builds reusable governed automation tools, and mentors engineers while helping establish team standards and roadmap priorities.

Requirements

• Five or more years in business process improvement and software implementation, including work within one or more end-to-end business capabilities.
• Hands-on PLM (Oracle Agile or comparable) and ERP (Oracle EBS or comparable) skills, including multi-system workflows.
• Background in process manufacturing, such as formulation, recipe, and batch-based production.
• Experience in a GMP, FDA, or similarly regulated environment, including formal change control and audit support.
• Ability to spot process risks and turn them into practical recommendations.
• Strong data-driven analysis and sound judgment on ambiguous problems.
• Proven ability to lead complex initiatives, influence stakeholders, and mentor others.

Nice To Haves

• SOX familiarity.
• Bachelor’s degree in computer science, information systems, business, or a related field.
• Experience with PLM migration or modernization, including data cleansing and mapping, or exposure to next-generation PLM platforms.
• Familiarity with improvement methods such as Lean, Kaizen, BPMN, or SIPOC.
• Exposure to change management practices, such as user adoption and communication planning.

Responsibilities

• Own solution design of end-to-end processes from ideate-to-launch through design-to-release and new product introduction.
• Manage PLM-to-ERP integrations and ensure formula, recipe, routing, and item master data flows accurately between systems.
• Design and improve the change control model, including approvals, readiness criteria, and downstream impacts on costing and label claims.
• Use data and direct PLM and ERP queries to troubleshoot issues, validate changes, and identify root causes.
• Keep processes aligned with GMP, FDA, and audit requirements, ensuring full traceability for formulas and specifications.
• Identify opportunities for AI and automation and build reusable team tools with governance built in.
• Lead cross-functional initiatives, break projects into clear steps, and align stakeholders for successful adoption.
• Mentor engineers and help shape team standards and roadmap priorities.

Benefits

• Health, dental, vision, life, and disability insurance.
• On-site medical and mental health clinic for employees and dependents.
• Flexible paid time off, including sick time, vacation, holidays, family hours, and floating holidays.
• Paid parental leave for primary and secondary caregivers.
• 401(k) match and profit-sharing bonus.
• Chiropractor visits, massages, fitness classes, and a full-service gym.
• Free and discounted USANA products.
• Tuition reimbursement, mentorship opportunities, and learning and development licenses.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed