Business Process Analyst (Associate to Senior)

Dominion Energy•GLEN ALLEN, VA

1d•Hybrid

About The Position

Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you want to work for a purpose-driven company that values safety and collaboration, we’re looking for you. You won’t just find a job here; you’ll find your career. We offer a hybrid 3-2 work schedule (three days in the office, two days of teleworking) to accommodate the need for flexibility. Military service members and veterans with ranks from E3-E5, W1-W2, or O1-O3, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity. At this time, Dominion Energy cannot transfer or sponsor a work visa or employment authorization for this position. This position does not offer relocation assistance. Job Summary Responsible for analyzing and making recommendations for changes to internal processes and/or standards/specifications in order to create more efficient and economical operations for Dominion Energy and Dominion Delivery business areas. Assist on multiple concurrent projects to identify and document the major business processes associated with the business unit, conduct benchmarking and best practice analysis of the business unit's processes against both industry and non-industry processes, identify opportunities to improve the efficiency and effectiveness of the business processes within the entire business unit without jeopardizing reliability, availability, or safety, develop business cases to support recommendations, and, monitor the progress associated with the implementation of recommended changes. Apply process modeling tools, process improvement methodology, benchmarking, project management, and change management to projects.

Requirements

Associate Business Process Analyst: 0-2 years of relevant experience in directly related field.
Business Process Analyst: 2+ years of relevant experience in a directly related field.
Senior Business Process Analyst: 5+ years of previous experience with fully executing projects.
Strong planning and organizational skills with the ability to facilitate and/or work on multiple project teams simultaneously.
Ability to exercise independent judgment and decision-making, along with knowledge of when to get others involved.
Proficient in application of business process improvement methodology, benchmarking, and change management.
Strong customer service orientation.

Nice To Haves

Bachelor's degree in Business or other disciplines may be substituted for the preferred discipline.
Associate Business Process Analyst: 0-2 years of relevant experience in a directly related field with a Bachelors degree.
Associate Business Process Analyst: 2+ years of relevant experience in a directly related field with an Associates degree.
Associate Business Process Analyst: 4+ years of relevant experience in a directly related field with a High School Diploma.
Business Process Analyst: 2+ years of relevant experience in a directly related field with a Bachelors degree.
Business Process Analyst: 4+ years of relevant experience in a directly related field with an Associates degree.
Business Process Analyst: 6+ years of relevant experience in a directly related field with a High School Diploma.
Senior Business Process Analyst: 5+ years of previous experience with fully executing projects with a Bachelors degree.
Senior Business Process Analyst: 7+ years of previous experience with fully executing projects with an Associates degree.
Senior Business Process Analyst: 9+ years of previous experience with fully executing projects with a High School Diploma.

Responsibilities

Analyze and make recommendations for changes to internal processes and/or standards/specifications to create more efficient and economical operations.
Identify and document major business processes associated with the business unit.
Conduct benchmarking and best practice analysis of the business unit's processes against industry and non-industry processes.
Identify opportunities to improve the efficiency and effectiveness of business processes without jeopardizing reliability, availability, or safety.
Develop business cases to support recommendations.
Monitor the progress associated with the implementation of recommended changes.
Apply process modeling tools, process improvement methodology, benchmarking, project management, and change management to projects.