Senior Business Process Analyst
About The Position
The Strategy and Growth functional area is dedicated to long-term strategic and infrastructure planning. With electricity demand expected to double over the next 15 years, we’re building an energy system of the future for the world’s fourth-largest economy. It includes Energy Policy and Procurement, Strategy and Innovation, Integrated Long-Term Planning, and the Commercial Growth Organization. Business Process Analysts evaluate the effectiveness of, and recommend improvements to, business process, practice, and procedures. Business process related activities are focused on measuring and improving quality, cost effectiveness, efficiency, customer satisfaction and other desired business outcomes and strategic business decisions. This position is hybrid, working from your remote office and your assigned work location based on business need.
Requirements
- Bachelor of Science in Business, Statistics, Mathematics or related field or equivalent work experience.
- Job-related experience, 4 years
Nice To Haves
- LSS-Lean Six Sigma Green Belt certification
- Knowledge of utility IT systems
Responsibilities
- Evaluates and measures success of various business processes, practices and procedures and identifies opportunities for improvements.
- Compiles and analyzes data, documents work process and procedures, conducts internal and/or external surveys and interviews in order to identify and quantify issues and recommend solutions.
- Develops and tracks business process related metrics.
- Develops and maintains standard, custom and ad-hoc reports.
- Develops and updates quality standards, monitors quality, identifies issues and recommends improvements.
- Business process improvement activities in support of the business, including process mapping and re-design.
- May develop and/or deliver end-to-end process training in a one-on-one or group setting.
- May lead projects, determine scope, budget, timeframes, form teams, assign tasks, manage resources and issues.
- Performs root cause analysis on complex processes that requires customized reports and data.
- Develops new or revises existing data analysis to predict business outcomes selecting from various complex variables.
- Conducts studies and develops and uses metrics to develop recommendations related to business strategy and operations.
- Presents findings and proposed recommendations to leaders.
- Develops/delivers end-to-end process training materials to better support business needs.
- May provide guidance to Business Process Analysts and Business Process Analyst Associates.
- May manage small-to-mid-size projects.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
