Business Process Analyst 2025-ACA-800

ICES•Springfield, VA

3d•Onsite

About The Position

Join ICES on a new contract impacting national security as a Business Process Analyst. These positions are located in Springfield, VA. All positions require an active/current TS/SCI security clearance and be willing and able to pass an additional polygraph as needed.

Requirements

Active/Current TS/SCI with willingness to undergo polygraph.
Bachelor's degree in Information Systems Engineering, Computer Science, Engineering or Business, or other related field from an accredited college or university.
4–7 years of experience in business process analysis, including testing processes.
Experience with testing processes and in-depth knowledge of process management during technology rollouts.

Nice To Haves

Demonstrated experience supporting Federal Agencies or the Intelligence Community.
Master's degree or higher in: Systems Engineering, Computer Science, Information Technology, Management Information Systems, Operations Research, or another STEM-related field.

Responsibilities

Examine testing processes and workflows to identify areas for improvement or automation.
Facilitate process workshops with relevant stakeholders.
Document findings using process maps and business requirements documents.
Serve as an intermediary between decision-makers and management teams.
Track and report on testing performance metrics.
Conduct business process mapping and root cause problem analysis.
Identify and analyze internal inefficiencies in business operations.
Develop and apply advanced concepts and technical solutions to business problems.
Work both independently and collaboratively depending on task demands.
Guide and support junior-level personnel.
Seek guidance when handling new, undefined, or underdeveloped tasks.