Business Process Analyst
WiredPeople, Inc.•Oklahoma City, OK
•Onsite
About The Position
This Business Process Analyst (BPA) is a member of an interdisciplinary team supporting the Oklahoma State Department of Health (OSDH) Transformation Management Office (TMO) in analyzing, documenting, and improving agency business processes. This is not a Remote Position.
Requirements
- Minimum of 3-5 years' experience as a business analyst.
- Professional experience in business analysis, process improvement, project management, performance management, or a related field.
- Experience working in state government, healthcare, public health, finance, regulatory, or similar service-related environments is highly preferred.
- Experience supporting strategic initiatives, organizational transformation, or enterprise-level improvement efforts.
- Experience developing executive-level reports, dashboards, process maps, SOPs, or implementation documentation.
Nice To Haves
- Preferred master's degree in MBA or MHA.
- Lean Six Sigma, project management, change management, business analysis, or related professional training or certification is preferred.
Responsibilities
- Conduct business process analysis through stakeholder interviews, workflow reviews, data analysis, and other appropriate assessment methods.
- Develop and maintain current-state and future-state process maps, workflows, and supporting documentation.
- Apply Lean Six Sigma and quality improvement methodologies to identify process gaps, bottlenecks, redundancies, root causes, and improvement opportunities.
- Develop practical, data-informed recommendations to improve process efficiency, effectiveness, standardization, and sustainability.
- Develop and revise standard operating procedures (SOPs), process documentation, business requirements, reports, executive summaries, and other written materials.
- Facilitate or support process improvement sessions with program staff, subject matter experts, and other stakeholders.
- Develop appropriate process measures and performance indicators to evaluate the effectiveness of implemented improvements.
- Support implementation, change management, and sustainment activities associated with approved process improvements.
- Provide regular progress updates and maintain documentation of assigned projects, deliverables, risks, issues, and recommendations.
- Complete assigned deliverables within established timelines and incorporate OSDH feedback into final work products.
- Complete other duties, as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
