Business Process Analyst

Qualcomm•San Diego, CA

3d•$70,600 - $106,000•Onsite

About The Position

Qualcomm is an international leader in driving innovation and developing intellectual property. One of the world's most advanced Intellectual Property Departments has an opportunity in its Operations team. This position plays a crucial role in helping to drive department initiatives and support strategic activities. The position is ideally suited for a detail orientated analyst attracted to turning diverse data into useful information for a collaborative, cross-functional organization. The individual will provide analytics and project support for multiple teams, and will interface with engineers, attorneys, IT and business development personnel. The role will support strategic and ad-hoc initiatives.

Requirements

Strong oral & written communication skills; ability to convey information in a clear and compelling manner
Strong critical and analytical thinking, decision making and innovative problem-solving skills
Ability to work independently with strong time management and organization skills within a team environment
Ability to support multiple projects with competing priorities, and meet short deadlines
Bachelor's degree in Business, Engineering, Operations, or related field.
Associate's degree in Business, Engineering, Operations, or related field and 2+ years of related business process analysis experience.
High School Diploma or equivalent and 3+ years of related business process analysis experience.

Nice To Haves

3+ years of experience in analytics, finance, operations, or data-centric role.
Advanced proficiency in Microsoft Excel (e.g., complex formulas, pivot tables, data modeling) and PowerPoint for executive-level reporting.
Experience with business intelligence or planning platforms (e.g., Tableau, Power BI, QlikView).
Proven ability to deliver accurate results independently while managing multiple priorities.
MBA
Experience with Salesforce, JIRA, and AI tools
Familiarity with intellectual property, patents, and patent lifecycle, particularly in a corporate or legal operations environment.

Responsibilities

Develop, maintain, and report IP & Standards related Key Performance Indicators (KPIs).
Analyze data from various sources to compile a comprehensive picture of the overall business operational performance.
Respond to ad-hoc analytic requests with accurate, well-structured, and clearly communicated outputs.
Process & workflow modeling for systems and tools, including developing critical dashboards for a wide range of strategic and tactical analysis.
Identify opportunities to improve data quality, reporting efficiency, and analytical processes.
Demonstrate familiarity with AI technologies, and a willingness to adopt and create AI-assisted solutions for data analysis, process automation, and reporting to drive innovation across IP operations.