Business Process Analyst
About The Position
About Chartis Federal Chartis Federal is a premier systems engineering and integration firm specializing in mission-critical IT and communications solutions for law enforcement, homeland security, and defense. As a trusted prime contractor with over $160 million in task order awards, we operate across 22 states and support essential government missions worldwide. Our commitment to excellence has fueled our year-over-year growth, earning us recognition twice as a Washington Technology FAST 50 company and securing a place on the Inc. 5000 list for five consecutive years. At Chartis Federal, our mission is clear: keeping heroes safe and connected—on the battlefield, on the border, and in our backyards. Position Overview We are seeking a Business Systems/Issuance Analyst to support the customer business process improvement and CNGB Issuance Program functions. This dual-hatted role combines workflow analysis, SharePoint/records administration, and issuance package coordination into a single position responsible for driving process consistency across supported directorates. The ideal candidate brings experience developing SOPs, analyzing business processes, and administering SharePoint or similar knowledge-management platforms in a federal or DoD environment. This position is contingent upon contract award.
Requirements
- 5+ years of experience in business process analysis, records management, and SharePoint/document repository administration.
- Demonstrated experience developing SOPs and supporting policy/issuance review and tracking processes.
- Bachelor's degree or equivalent experience in Business Administration/Management, Public Administration, Information Science, or Management (preferred).
- National Guard Bureau (NGB) issuance program or CNGB directive familiarity (preferred).
- Must have active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance.
Responsibilities
- Define workflow processes, performance measures, and data-collection methodology; develop SOPs to ensure repeatable, audit-ready execution.
- Assess and recommend improvements to ongoing systems analysis and process review; identify gaps or deficiencies in current processes.
- Maintain and improve SharePoint content, including electronic data requirements and record-keeping functionality.
- Maintain and modify the ExecSec Issuance, Programs, and Operations branches' website/SharePoint page and the ARNG CSO-S/SGS SharePoint page.
- Create a Task Management Tool (TMT) task for each CNGB issuance requiring annual or five-year review (approximately 150 tasks per year) and track progress to completion.
- Review each issuance prior to final approval to confirm staffing requirements per CNGB Instruction/Manual 5000.01 are met (approximately 50 tasks per year).
- Provide monthly reporting on issuances being staffed in TMT (issuance name/number, OPR, staffing level, suspense date) and maintain a list of non-compliant issuances.
- Deliver monthly CNGB issuance training sessions and maintain a staffing SOP operationalizing CNGB Instruction 5000.01A/Manual 5000.01B.
Benefits
- Comprehensive health insurance (medical, dental, vision)
- Retirement plans with company contributions
- Professional development opportunities and career growth support
- A dynamic and collaborative work environment where your contributions are valued
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
