Business Process Advisor

Blue Cross and Blue Shield of North CarolinaDurham, NC
$73,698 - $117,917Hybrid

About The Position

In this role you will lead work to enhance effectiveness of the organization at the enterprise level by linking business strategy to business process. This position will work on cross functional teams to drive process improvements. Support BCBSNC Enterprise Initiative projects in a specialist role. Apply relevant tools and techniques to assess impact based on changes to the enabling technologies that support business processes. Lead development of future state process and drive changes across business and operations. Lead Business Process Improvement projects identified across the enterprise. This includes application of continuous process improvement skills and methodologies to articulate the problem, baseline current state, analyze root cause, recommend improvements, and monitor results. Achieve an outcome that provides sustainable solutions to the client. Support the deployment of process excellence across the enterprise through delivery of formal training on Lean and Six Sigma, mentoring projects executed within a division, and championing business process methods in communities of practice. Lead internal management consulting efforts as identified and as needed. This includes unbiased assessment and resulting recommendations to managers and executives. Execute projects, deliverables, and measurable results in the context of BCBSNC Enterprise Process Architecture and strategic enterprise goals Contribute to structure, procedures, and templates within the department to enhance the value-add to the enterprise. Works with department leadership and colleagues to continuously improve department offerings and share best practices of business process knowledge and tools

Requirements

  • Bachelor's degree or advanced degree (where required)
  • 3+ years of experience in related field.
  • In lieu of degree, 5+ years of experience in related field.

Nice To Haves

  • Strong preference for Health Care Industry experience

Responsibilities

  • Support BCBSNC Enterprise Initiative projects in a specialist role.
  • Apply relevant tools and techniques to assess impact based on changes to the enabling technologies that support business processes.
  • Lead development of future state process and drive changes across business and operations.
  • Lead Business Process Improvement projects identified across the enterprise.
  • Support the deployment of process excellence across the enterprise through delivery of formal training on Lean and Six Sigma, mentoring projects executed within a division, and championing business process methods in communities of practice.
  • Lead internal management consulting efforts as identified and as needed.
  • Execute projects, deliverables, and measurable results in the context of BCBSNC Enterprise Process Architecture and strategic enterprise goals.
  • Contribute to structure, procedures, and templates within the department to enhance the value-add to the enterprise.
  • Works with department leadership and colleagues to continuously improve department offerings and share best practices of business process knowledge and tools.

Benefits

  • Medical, dental, and vision coverage along with numerous health and wellness programs
  • Parental leave and support plus adoption and surrogacy assistance
  • Career development programs and tuition reimbursement for continued education
  • 401k match including an annual company contribution
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