Business Banking Portfolio Manager

Summit Credit Union • Cedarburg, WI

20h • Onsite

About The Position

Join our team as a Business Portfolio Manager and play a key role in helping local businesses thrive. This role provides portfolio support to Business Relationship Managers by assisting in the gathering of critical information, monitoring loan/relationship performance, underwriting and documenting business loans. The Business Portfolio Manager partners closely with assigned market’s Business Relationship Managers to execute on the commercial loan origination strategy by working directly with prospects, members and centers of influence (COI’s) to develop optimal financing structures to address borrowing needs. This position is responsible for the management of an assigned lending portfolio, including evaluation of ongoing credit risk, capacity to repay, adequacy of collateral, and loan conditions and covenants. The role is also responsible for handling portfolio member inquiries, resolving issues with business deposit and loan accounts, delivering exceptional member service, and ensuring that all processes, procedures, letters, and documentation within areas of responsibility are contributing to a positive member experience.

Requirements

• Bachelor's Degree in Business, Finance, or related field.
• Three or more years of experience in business services/banking as credit analyst, portfolio manager, or relationship manager; or combination of applicable work experience and education.
• Professional, well-developed interpersonal skills essential for interacting with credit union staff and members.
• Well-developed mathematical skills.
• Ability to work accurately with figures and perform detailed work with an extremely high degree of precision.
• Knowledge of business loan processing and servicing.
• Knowledge of laws and regulations that govern member business lending.
• Ability to interpret and follow written policies.
• Ability to work under pressure and multi-task, while maintaining professionalism and courtesy.
• Basic knowledge of Microsoft Word, Outlook and intermediate knowledge of Excel.

Responsibilities

• Provide portfolio support to the Business Relationship Managers by assisting in the gathering of critical information, monitoring loan/relationship performance, underwriting and documenting business loans assigned by VP Market Manager.
• Partner closely with assigned market’s Business Relationship Managers to execute on the commercial loan origination strategy by working directly with prospects, members and centers of influence (COI’s) to develop optimal financing structures to address borrowing needs.
• Manage an assigned lending portfolio, including evaluation of ongoing credit risk, capacity to repay, adequacy of collateral, and loan conditions and covenants.
• Handle portfolio member inquiries, resolve issues with business deposit and loan accounts, and deliver exceptional member service.
• Ensure that all processes, procedures, letters, and documentation within areas of responsibility are contributing to a positive member experience.
• Represent Business Services at community events and local non-profits.
• Implement and promote Business Services initiatives and foster a service-to-sales culture to strengthen member experience and profitability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level