Business Platform Manager

Bank of Hawaii • Honolulu, HI

22h • $76,500 - $131,580

About The Position

Under the direction of the Manager, this position is responsible for maximizing the efficiency, quality, and user experience of processes and systems that support departmental operations. The role identifies opportunities for process redesign, oversees the development and implementation of improvement initiatives, and ensures ongoing monitoring and optimization of systems and workflows. This position manages all business aspects related to the implementation and ongoing support of key platforms and serves as the primary liaison with external vendors. Where new solutions are needed, this position leads the identification, evaluation, and integration of vendor systems that align with the organization’s strategic objectives. Responsibilities include process documentation, budgeting, planning, and executing process and system improvement initiatives across the department.

Requirements

• Under the direction of the Manager

Responsibilities

• Maximizing the efficiency, quality, and user experience of processes and systems that support departmental operations.
• Identifying opportunities for process redesign.
• Overseeing the development and implementation of improvement initiatives.
• Ensuring ongoing monitoring and optimization of systems and workflows.
• Managing all business aspects related to the implementation and ongoing support of key platforms.
• Serving as the primary liaison with external vendors.
• Leading the identification, evaluation, and integration of vendor systems that align with the organization’s strategic objectives.
• Process documentation.
• Budgeting, planning, and executing process and system improvement initiatives across the department.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed