Business Platform Analyst

Philips•Plymouth, MN

1d•$70,000 - $110,000•Onsite

About The Position

Drive platform stability and operational excellence by troubleshooting system and process issues, resolving failures efficiently, and providing ongoing application support. Ensure business continuity through proactive monitoring, maintenance, and timely issue resolution across the application lifecycle. Analyze business needs and deliver technology solutions by evaluating existing processes, identifying improvement opportunities, and designing solutions that align with organizational objectives. Apply established standards and best practices to improve platform efficiency, effectiveness, and scalability. Partner with stakeholders and cross-functional teams to gather requirements, assess solution feasibility, and support successful project delivery. Foster strong relationships through regular communication, collaboration, training, and change management activities that drive adoption and user success. Lead quality assurance and solution validation efforts by developing test strategies, creating test cases, overseeing automation and regression testing, and ensuring thorough execution. Support application deployments and post-go-live activities to maintain system reliability and performance. Promote continuous improvement and compliance by staying current on emerging technologies, industry trends, and platform capabilities. Maintain accurate documentation and exercise independent judgment within established processes to ensure quality, compliance, and operational effectiveness.

Requirements

Experience through internships, academic projects, or early-career roles in systems engineering or a related field.
Demonstrated experience supporting enterprise applications, databases, reporting platforms, and business systems is required.
Excellent communicator, both written and verbal.
Bachelor's Degree/Vocational Education in Computer Science, Information Technology, Software Engineering or equivalent.
Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

Nice To Haves

Prior professional experience is preferred.
Hands-on experience with technical tools such as Microsoft Power Platform (Power Apps, Power Automate, Power BI), Microsoft Dynamics 365, SQL Server, Azure Data Factory, Azure DevOps, SharePoint, Microsoft 365, Excel, and API integration tools.
Experience working with data lakes, ETL processes, relational databases, SaaS platforms, cloud technologies, and system integrations is highly desirable.

Responsibilities

Troubleshoot system and process issues, resolve failures efficiently, and provide ongoing application support.
Ensure business continuity through proactive monitoring, maintenance, and timely issue resolution.
Analyze business needs and deliver technology solutions by evaluating existing processes and identifying improvement opportunities.
Design solutions that align with organizational objectives and apply established standards and best practices.
Partner with stakeholders and cross-functional teams to gather requirements, assess solution feasibility, and support project delivery.
Foster strong relationships through communication, collaboration, training, and change management.
Lead quality assurance and solution validation efforts by developing test strategies and creating test cases.
Oversee automation and regression testing and ensure thorough execution.
Support application deployments and post-go-live activities.
Stay current on emerging technologies, industry trends, and platform capabilities.
Maintain accurate documentation and exercise independent judgment within established processes.