Business Planning & Support Analyst

First Citizens Bank•New York, NY

3h•Hybrid

About The Position

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office. This role serves as a day-to-day program manager and strategy support partner for priority strategic initiatives across Treasury Management and Liquidity Solutions with application across the broader Commercial Bank. The position translates strategy into execution by owning operating plans, managing cross-functional dependencies, coordinating stakeholders, and producing leadership-facing communications and reporting. The analyst partners closely with Sales, Product Management, Sales Analytics, Marketing, and other key functions to help launch, scale, and measure strategic initiatives. Success in this role requires strong execution discipline, structured problem solving, and the ability to synthesize data and narrative into clear insights that drive action.

Requirements

Bachelor's Degree and 4 years of experience in Project Planning in a Financial Services industry OR High School Diploma or GED and 8 years of experience in Project Planning in a Financial Services industry
Strong execution discipline
Structured problem solving
Ability to synthesize data and narrative into clear insights that drive action

Responsibilities

Drive execution for one or more strategic initiatives by owning roadmaps, timelines, workflows, and cross-functional dependencies across go-to-market, reporting, and technology enablement efforts
Translate stakeholder needs into clear, actionable requirements for sales and product initiatives, collateral, reporting, and tools
Partner with Sales and Product leaders to define objectives, success metrics, and measurement approaches for strategic programs, pilots, and enablement efforts
Support the evolution of frameworks, playbooks, and decisioning logic that guide sales behaviors and business prioritization
Own and maintain integrated project plans across Sales, Product, Marketing, Analytics, Technology, and other partners
Track milestones, dependencies, risks, and issues while proactively driving resolution and delivery readiness
Run governance rhythms including meeting cadences, agendas, pre-reads, follow-ups, and action tracking
Serve as a central point of coordination to ensure alignment, transparency, and accountability across teams
Partner with Analytics teams to define key performance indicators and build repeatable reporting for initiative progress, adoption, and business impact
Maintain ongoing visibility into execution status, risks, dependencies, and outcomes
Produce management-ready materials, including executive summaries, dashboards, and readouts, to support leadership decision-making
Synthesize data and qualitative insights into clear, compelling narratives for a variety of senior stakeholders