Business Planning Analyst

Blue Cross & Blue Shield of Rhode Island•Providence, RI

20h•Hybrid

About The Position

At BCBSRI, our greatest resource is our people. We come from varying backgrounds, different cultures, and unique experiences. We are hard-working, caring, and creative individuals who collaborate, support one another, and grow together. Passion, empathy, and understanding are at the forefront of everything we do—not just for our members, but for our employees as well. We recognize that to do your best work, you have to be your best self. It’s why we offer flexible work arrangements that include remote and hybrid opportunities and paid time off. We provide tuition reimbursement and assist with student-loan repayment. We offer health, dental, and vision insurance as well as programs that support your mental health and well-being. We pay competitively, offer bonuses and investment plans, and are committed to growing and developing our employees. Our culture is one of belonging. We strive to be transparent and accountable. We believe in equipping our associates with the knowledge and resources they need to be successful. No matter where you’re at in the organization, you’re an integral part of our team and your input, thoughts, and ideas are valued. Join others who value a workplace for all. We appreciate and celebrate everything that makes us unique, from personal characteristics to past experiences. Our different perspectives strengthen us as an organization and help us better serve all Rhode Islanders. We’re dedicated to serving Rhode Islanders. Our focus extends beyond providing access to high-quality, affordable, and equitable care. To further improve the health and well-being of our fellow Rhode Islanders, we regularly roll up our sleeves and get to work (literally) in communities all across the state—building homes, working in food pantries, revitalizing community centers, and transforming outdoor spaces for children and adults. Because we believe it is our collective responsibility to uplift our fellow Rhode Islanders when and where we can, our associates receive additional paid time to volunteer. Why this job matters: Reporting to the Director of Government Programs Performance & Strategy, this role supports the advancement of Government Programs performance and priorities across Medicare and DSNP lines of business. Assess current state of marketplace trends, competitive activities, and Government Programs performance to identify gaps in corporate and divisional plans. Develop mitigation strategies to ensure achievement of corporate and divisional goals. Serve as a strategic thought partner, synthesizing cross-functional data and inputs into insights and decision-ready narratives for leadership. Assess existing organization project portfolio; ensure projects add value to organization and contribute to the achievement of key performance indicators. Assist in the analysis and research for short and long-range corporate and Government Programs strategy development.

Requirements

Bachelor’s degree or an equivalent combination of education and applicable work experience
Three to five years of business analysis experience
Knowledge of business analysis industry trends and best-practices
Knowledgeable in the use of elicitation tools and techniques
Knowledge of functional versus non-functional (quality of service) requirements
Awareness of Traceability Matrix usage
Able to apply Unified Modeling Language (UML) techniques to document processes during the project’s life cycle
Advanced analytical skills, with the ability to interpret and synthesize complex data sets
Good business acumen and political savvy
Knowledge of business process improvement techniques and strategies
Excellent verbal and written communications skills
Negotiation skills
Presentation skills
Decision-making skills
Good problem-solving skills
Ability to interface with employees at all levels
Ability to effectively navigate ambiguous situations with limited direction
Excellent organizational skills and ability to successfully prioritize multiple tasks
Ability to handle multiple priorities/projects

Nice To Haves

Experience with Snowflake or other cloud-based data platforms.
Proficiency in SQL preferred
Experience designing executive-ready reports and dashboards (e.g., Power BI or similar tools).
Experience leveraging Microsoft Copilot or other AI-assisted analytics and productivity tools.
Background in health insurance, Medicare Advantage, or regulated healthcare environments.

Responsibilities

Analyze current state of marketplace trends, competitive activities, and Government Programs performance to identify gaps in corporate and divisional plans.
Develop, maintain, and continuously improve Government Programs performance scorecards, dashboards, and tracking tools.
Monitor and interpret performance trends to surface insights, risks, and opportunities.
Socialize goals and progress with leadership and cross-functional partners to maintain visibility and accountability.
Create mitigation strategies and identify investments that will best address gaps and support strategic imperatives.
Assess impacts to the member and provider experience and overall Government Programs position.
Structure options, tradeoffs, and recommendations to support informed leadership decision-making.
Develop presentations, reports, strategic narratives and communications for a range of audiences – from the Board of Directors and the Executive Leadership Team to Government Programs associates and cross-functional partners.
Translate complex strategy, regulatory changes, performance data, and competitive landscape insights into clear, audience-appropriate storylines that drive understanding and action.
Serve as a consultative resource to Government Programs leadership, plugging into key priority areas as needed — to help structure, advance, and lead strategic projects and initiatives to completion.
Assist with the development of short-range (one to two year) and long-range (three to five years) Government Programs strategy and assess implementation annually to determine how corporate and divisional priorities evolve.
Support the establishment of repeatable processes to develop, socialize, and track strategic priorities for Government Programs.
Assess existing organization project portfolio; ensure projects add value to organization and contribute to achieving key performance indicators.
Collaborate with Government Programs leaders and enterprise partners to ensure initiatives achieve expected business results.
Mentor less experienced staff.
Perform other duties as assigned.