Business Performance Analyst – Research

One Source Technology LLC•Cleveland, OH

1d•$45,000 - $65,000•Hybrid

About The Position

Asurint has redefined screening by blending advanced technology with human insights, creating a smarter, more effective way to screen. Our compliant, data-driven, tech-enabled solutions deliver faster, more reliable results to empower confident decisions. At Asurint, each member of our team plays and integral part as we work together to drive informed decisions through advanced screening solutions for fair and safe workplaces and communities.

Requirements

Experience using reporting tools and data sets to analyze and report data is required.
Experience presenting to internal and external clients on information relevant to client is required.
Proficiency in MS Office (Outlook, Excel, Word) or similar software is required.
High school diploma is required.
If you do any work-related driving while at Asurint, a driver’s license and ability to maintain a driving record that is satisfactory to the company’s liability insurance carrier is required.

Nice To Haves

Experience leading at the functional level is preferred.
Experience with the legal/court system is preferred.
Experience with background screening is preferred.
Relevant business management systems such as general ledger, HRIS, CRM, etc. is preferred.
Bachelor’s degree is preferred.
1 to 3 years of relevant experience is preferred.
None years of experience supervising.

Responsibilities

Assists Research Analysts with problem-solving and internal/external customer issues through roadblocks by providing enhanced reporting as necessary.
Coordinates and documents analysis processes to ensure the highest level of performance.
Evaluates department processes and requirements, evaluates alignment with organizational goals to optimize strategies, uncovers areas for improvement using quality trends, tracks trends, reports key findings to Research Management.
Works directly with Research Management to create and maintain a centralized repository of all Research reporting resources.
Monitors daily volume and collaborates with Research Management to ensure optimal efficiency and quality metrics are achieved and performance standards are met.
Prepares reports, statistics, agendas, and activities related to research and clients, including the calculation and reporting of daily efficiency for all team members.
Maintains a working knowledge of latest organizational processes and IT advancements to automate and/or modernize internal systems.
Handles confidential information responsibly and with good judgment; communicates with internal and external clients in a friendly but professional manner.
Manages competing resources and priorities.
Completes special projects as assigned.
Other duties as required.