Business Partner Sector Services

Compass Group • Parkville, MD

6d • Hybrid

About The Position

Business Partner Sector Services – Foodbuy | Compass Group Australia. This role is based in the Brisbane office, located at 38 Southgate Avenue, Cannon Hill, 4170. The position reports to the National Manager Client Services. The location is flexible across our office network, including Brisbane, Sydney, or Melbourne, and operates on a hybrid working model (2 days working from home & 3 days working in the office). Compass Group is a global market leader in providing food and support services across various sectors. In Australia, Compass Group Australia (CGA) generates $2.0Bn revenue per annum, servicing over 350 clients across over 700 sites, with 16,000 employees. This role is key to managing relationships with a portfolio of Compass Group sectors, working closely with operational stakeholders, procurement teams, and clients to deliver exceptional service, maximize value, and strengthen long-term partnerships. It combines relationship management, commercial strategy, stakeholder engagement, and business growth. The role involves taking ownership of key client relationships, ensuring contractual commitments are met while identifying opportunities to enhance service delivery, improve compliance, and generate commercial benefits for both clients and Foodbuy.

Requirements

• Experience in account management, client relationship management, business development, or commercial management
• Strong stakeholder engagement and communication skills
• The ability to analyse data and translate insights into meaningful business actions
• Experience managing multiple priorities in a fast-paced environment
• Strong problem-solving, influencing, and relationship-building capabilities
• A customer-focused mindset with a continuous improvement approach
• Advanced Microsoft Office skills, particularly Excel and PowerPoint

Responsibilities

• Leading and managing strategic client relationships across assigned sectors
• Facilitating regular stakeholder engagement meetings and presenting insights, performance updates, and improvement opportunities
• Working with procurement and client services teams to identify and implement savings initiatives and service enhancements
• Supporting sector growth through relationship development, innovation, and account retention strategies
• Monitoring client satisfaction, performance metrics, and operational outcomes
• Acting as an escalation point for client concerns and driving effective resolutions
• Partnering with internal teams to maximise compliance, supplier performance, and overall business value

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed