Business Operations & Strategy Lead

Notion•San Francisco, CA

1d•Onsite

About The Position

This is an opportunity to serve as a key partner and advisor on Notion's Business Operations team, working primarily with our Engineering, Product, and Design teams. Business Operations is a cross-functional team that partners with senior leaders across the company, focusing on high-impact strategic projects and analysis. In this role, you'll independently identify the highest-leverage opportunities, define the problem, drive execution, and keep going. If you thrive when given full ownership and a blank page, this role is for you. You'll work hand-in-hand with senior leadership to identify, structure, and act on the most challenging strategic and operational questions impacting our business. And you’ll use AI to build scalable systems and processes that multiply your impact.

Requirements

10+ years of strategy experience, with 5+ years’ relevant experience in management consulting, investment banking, or related professional services fields
Highly structured mindset with a strong focus on driving outcomes and turning data into actionable insights
Excellent financial modeling skills, with strong attention to detail and high standards for quality
Outstanding executive-level written and verbal communication skills
Ability to operate independently with senior stakeholders and manage relationships, deliverables, and timelines with minimal supervision
Genuine enthusiasm for and proficiency with AI tools; we use AI across the board to move faster and work smarter, and you do too
Hands-on experience with modern AI tools like Notion AI, Claude, Codex, or similar is expected; you should be actively experimenting with new models and workflows, not just aware they exist
Deep understanding of AI SaaS business models, monetization strategies, and pricing frameworks, or a strong demonstrated ability to get up to speed quickly
Data self-sufficiency; knowledge of SQL is required
Comfort working in a high-growth, constantly changing environment with passion and enthusiasm
You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results

Nice To Haves

Prior experience in strategy and operations in B2B SaaS businesses
Prior people management experience
Proficiency in Python or R for data analysis and modeling

Responsibilities

Proactively surface and prioritize high-impact strategic and operational opportunities and own them end-to-end from scoping through execution
Work cross-functionally with product, engineering, and go-to-market leaders to define and implement strategy across all Notion products, driving increased value for our users, our customers, and our business
Structure complex, ambiguous strategic problems for the Notion leadership team, defining clear hypotheses and building business cases and quantitative models that will inform and influence our approach
Work closely with cross-functional leaders to define and manage key drivers of business performance, identifying areas of opportunity and incorporating them into your work
Develop a comprehensive understanding of our competitive positioning by using, assessing, and developing insights about peer businesses to inform your recommendations
Deeply understand Notion customers and the broader market landscape to uncover insights that inform your recommendations
Use AI tools and drive automation to create scalable solutions that combine a broad vision for what is possible with an understanding of the practical demands that constrain them