Business Operations Specialist

Victory Church•Lancaster, PA

About The Position

The Business Operations Specialist supports the mission of Victory Church by providing operational, HR, and financial coordination that helps the church run with excellence. This role strengthens systems, supports staff, and helps ensure resources and processes are managed with integrity, accuracy, and care.

Requirements

Proven track record of effective time management
Strong administrative, financial, and problem-solving abilities
Ability to manage multiple projects and priorities effectively
Exceptional organizational skills with strong attention to detail and follow-through
Teachable spirit, strong work ethic, and commitment to excellence
Love God, Love People, Pursue Excellence, Choose Joy
Fully aligned with the vision and mission of Victory Church
High level of integrity, discretion, and confidentiality
Strong attention to detail with a systems-oriented mindset
Ability to handle sensitive situations with wisdom and care
Servant-hearted, proactive, and solution-focused

Nice To Haves

Experience with financial, HR, and operational systems (preferred: Sage Intacct, BambooHR, Microsoft 365, Bill.com, Pushpay)
3–5+ years of experience in HR, finance, or operations strongly preferred

Responsibilities

Support and execute HR systems, processes, and policies
Process biweekly payroll and assist with payroll reporting (BambooHR / payroll system)
Maintain accurate employee records, ensuring confidentiality and compliance
Assist with onboarding and offboarding processes within HR systems
Support recruiting efforts and staffing needs
Help implement HR policies, benefits, and accountability structures
Conduct audits of HR records and ensure proper documentation is maintained
Upload retirement contributions (e.g., 403b) and support benefit-related reporting
Serve as the primary liaison between Victory Church and RKL (outsourced accounting partner)
Coordinate with RKL on accounts payable, receivable, and day-to-day bookkeeping activity
Ensure timely and accurate communication of invoices, documentation, and financial needs
Review financial reports and assist in identifying discrepancies or follow-up items
Support the monthly close process in partnership with RKL and internal leadership
Maintain vendor documentation (W-9s, payment info, etc.) and provide to RKL as needed
Partner with RKL to reconcile donations, deposits, and giving records (Pushpay)
Utilize Microsoft 365 tools (Excel, Teams, SharePoint) for reporting, tracking, and workflow management
Support the Offering Count Team and financial stewardship processes
Ensure accuracy in processing weekly tithes and offerings
Assist with donor communication and giving records
Lead at least one Group that is open for anyone to join
Regularly recruit and develop new Group Leaders