Business Operations Specialist

iCatalyst • Dc, DC

5d • Hybrid

About The Position

We are seeking a Business Operations Specialist to join our growing team in support of our federal program. This is an exciting opportunity to work on cutting-edge technologies and contribute to impactful, mission-critical initiatives.

Requirements

• Proficiency in graphic design and visual communication using Adobe Creative Cloud applications, including Adobe Illustrator, Photoshop, and InDesign.
• Experience designing user interfaces (UI) and visual assets for Microsoft Power Platform applications or other web-based applications.
• Strong knowledge of branding principles, visual identity standards, and corporate communication best practices.
• Excellent visual design skills, including typography, color theory, layout, and information design.
• Strong written and verbal communication skills with the ability to create content for technical and non-technical audiences.
• Experience creating presentations, reports, infographics, and executive briefing materials.
• Knowledge of digital communications, web content development, and social media content management.
• Ability to manage multiple projects while maintaining attention to detail and meeting deadlines.
• Strong collaboration and interpersonal skills with the ability to work effectively with cross-functional teams and organizational stakeholders.
• Proficiency in Microsoft Office Suite and familiarity with content management systems and collaboration platforms.
• Strong analytical and problem-solving abilities.
• Excellent communication and collaboration skills.
• Minimum of four (4) years of relevant experience in user interface (UI) design, graphic design, content creation, visual communications, or brand support.
• Adobe Certified Professional certification (e.g., Adobe Illustrator or Adobe Photoshop) required.
• Experience designing user interfaces and visual components for Microsoft Power Platform applications or comparable enterprise applications.
• Experience creating graphics, presentations, executive briefings, reports, and other communication materials.
• Experience developing external-facing communication products, including press releases, brochures, web content, social media content, and public information materials.
• Experience ensuring compliance with organizational branding guidelines, messaging standards, and communication policies.
• Experience supporting communication management, knowledge management, and organizational reporting initiatives.
• Experience collaborating with marketing, communications, and program leadership to develop effective communication strategies.
• Proven ability to work in fast-paced, client-focused environments.
• Bachelor's degree (BA/BS) from an accredited college or university with a minimum of four (4) years of relevant experience; or Master's degree (MA/MS) from an accredited college or university with a minimum of two (2) years of relevant experience; or A relevant technical certification (e.g., Adobe Certified Professional, Certified Graphic Designer (CGD), or similar) with a minimum of six (6) years of relevant experience may be substituted for a formal degree.
• U.S. Citizenship required
• Ability to successfully pass a federal background check

Nice To Haves

• Experience supporting federal programs preferred.

Responsibilities

• Design user interfaces and visual components for Microsoft Power Platform applications.
• Create graphics, presentations, and visual assets for reports, briefings, executive communications, and other program deliverables.
• Ensure consistent branding, messaging, and visual standards across all program deliverables.
• Support communication management, knowledge management, and program reporting activities.
• Develop, review, and produce external-facing communication products, including press releases, brochures, web content, social media posts, and public information materials.
• Coordinate external-facing content with the Marketing Division to ensure compliance with branding guidelines, messaging standards, and approval processes.
• Support the development of engaging, accurate, and audience-focused communication products.
• Collaborate with program leadership and stakeholders to communicate key initiatives, accomplishments, and organizational objectives through effective visual and written communications.
• Provide support and expertise in assigned domain.
• Collaborating with cross-functional teams to deliver solutions.
• Ensure adherence to security, compliance, and quality standards.
• Support continuous improvement and innovation initiatives.
• Special projects as needed.

Benefits

• variety of medical plan options, some with Health Savings Accounts
• a dental plan option
• a vision plan
• a 401(k)-plan offering the ability to contribute both pre- and post-tax dollars up to the IRS annual limits and receive a company match
• paid time off plans, including vacation, sick, 11 Federal holidays, military, bereavement and jury duty leave
• short and long-term disability benefits
• life, accidental death and dismemberment, insurance
• Phone and internet Reimbursement for eligible employees
• Transportation Support (Uber rides to & from HQ to select locations)
• Training & Education Assistance (per eligibility)
• Annual Wellness Benefit
• Social and Community giveback

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level